Smoothie King 4464 Fowler Street, Fort Myers, FL 33901

"Ordered a $10 smoothie and realized I ordered the wrong flavor, chocolate not strawberry and asked to switch after paying and was told it couldn’t be done because it would mess up inventory. Didn’t offer to refund and then reorder or anything. I expect for the price you pay they would be a little bit more helpful, considering she seem to be the manager there"

"They turned me away because she counted her cash register before closing time but I was paying with the app; then she said it was "broken". Then proceeded to make her friend a free smoothie. The store is still open. Disappointed. EDIT** I got a response back saying that they are willing to comp me a smoothie but was persistent that the "friend" was just another employee in street clothes..... Why would they defend that? The lie detector determined that was a lie."

"Super friendly staff! Short girl with tattoos, great customer service! Loved her smile all the time. There is not so much you can get wrong when making an smoothie but they do make sure to make it to your desire specifications. I come here 1-2 times a week! Love this place use the app to order ahead to get points and promotions"

"Disappointing Experience with Smoothie King in Fort Myers I'm writing this review to express my extreme disappointment with the customer service and quality of the smoothies at Smoothie King located in Fort Myers, Florida. As employees at Hyundai of Fort Myers, we frequently order 5-10 smoothies every other day for our dealership. However, our recent encounter left us greatly unsatisfied. Today, when we received our smoothies, we were appalled by their taste, which resembled spoiled milk. Concerned about the quality, we approached the staff and kindly requested them to remake the smoothies. To our surprise, not only were the employees uncooperative, but the manager's attitude was incredibly rude. We were taken aback by the lack of professionalism and the dismissive response from the staff. As customers who spend a significant amount of money at this establishment, we expected a basic level of courtesy and respect. Unfortunately, this experience has left us with a negative impression of Smoothie King and their customer service. Based on our encounter, we will no longer be returning to this particular Smoothie King location. The inadequate customer service and the disregard for quality are unacceptable, especially in an industry that should prioritize customer satisfaction. We hope that Smoothie King takes this feedback seriously and addresses the issues at hand. Customers should be treated with respect and provided with high-quality products. Unfortunately, this experience fell short on both accounts."