Saturn 5 Arcade

"Very poor service. We paid for a card for our family and they asked us to leave before closing time without offering us any type of refund before our card was used. We only had 20 credits left to use and we would have finished before it was time. Very disappointing. We explained we lived out of state without any way to use the card but didn’t matter."

"I really don't appreciate being spoken to like I am an idiot. You don't want to allow drinks, no problem. It's an arcade, it makes sense. Don't make it a point to walk all the way to the front of the store and point to the no drinks sign. We trusted you and believed you before you made it a public show in front of my children. I don't know how much money I would have spent here but I know that number will be 0 from now on and into the future."

"The older gentleman is rude he stalks you. He has zero personality. You walk in and are looking at the games and he lets you know rt away you can’t look or be in there if you not spending money. Don’t know how he can work around kids. I had $100 to spend but would never give him my money. Doesn’t say hi to the kids doesn’t say hey welcome look around, come play some games. We only spent $20 and as we left, he didn’t say thank you for coming he just with his rude look on his face he has zero personality. You shouldnt have this creep representing the arcade. You literally get a card and are playing and he just creepy stares at you. I’m a grandma I had my two grandsons iN there. From now on, we will walk pass this place. I will take them to Chuck E. Cheese where they’re inviting and welcome u! Me and my grandkids were playing games and tried to have fun but he follows you around with his arms behind his back and followed you from every game. He doesn’t say a word he just stares at you at every game you go to. I think this is a red flag. Keep your kids away from this creeper. The store is the Westshore Plaza one we went to."

"We (two millennials and their school age kids) had a fantastic time here at Saturn 5. The staff member on duty was attentive and helpful. All machines were in great shape. The terminator light gun cabinet had a calibration problem and the staff member fixed it immediately instead of ignoring the issue. Clean. Awesome decor. A little warm inside, but not unbearable. The claw machines actually dispensed prizes. There was a multicade unit with tons of old snk games, could possibly use a better monitor as I noticed some lag, but nothing deal breaking. Was awesome to actually be able to play instead of fighting for a machine at a Dave and busters. Stop in on your next shopping trip and see for yourself."

"Great little arcade with 2000s games. Their prices are pretty reasonable especially for a shopping mall spot, most games are $1 per play and $20 will probably be enough. They do have some classic games but they are on modern multicade cabinets. I've been wanting to stop here for a while, I'm glad I did. For a family with kids this is a great place to take a break from the mall for a bit. Owner is very friendly."