Family Dollar 6765 Dunn Avenue, Jacksonville, FL 32219

"I have been shopping at this location for a long time now. Recently I have noticed new management in the store. The manager Michell has and still is getting the store in order. It is nice to walk in and see. Keep up the great work!."

"After reading many of the other comments left, I don't feel so bad about this review. The customer service I received at this location today was terrible! I took my 12 year-old cousin, who visited for Thanksgiving, to get a basketball. ALL of the basketballs were flat and he bounced one of them a few times to see if he could still play with it. The cashier, JESSICA, literally yelled to the top of her lungs "whoever bouncing that ball, please stop!". This wasn't a polite 'please stop', this was a very rude, nasty tone to stop. I came from out of the aisle and asked her "so you're just gonna yell at a child over a ball?" Her reply: yes. Lol. Needless to say I told him to put the ball down that we were going to buy, so family dollar lost my money that day and probably for the future. I asked for her name so I coukd put in a report. She then asked in a snarky tone "you want the number too?". Not only that, I nearly tripped over a basket of random items on the aisle. It's sad that customers have to deal with trashy stores, trashy products and then trashy service. I will contact corporate and continue to complain until things get better, even if that means calling the corporate every day. No customer, spending their hard earned money, deserves this."

"This facility is lucky I couldn’t give a zero. I visited family dollar as the online ad specifically stated 12pk Pepsi products was 3 for $10. After arriving, I noticed there was a sign for 3 for $10 and another one for buy 2 get one free. When I was checking out, the manager (extremely rude) stated it was no longer available. I asked her why online is still advertising the deal and why she didn’t remove the tag that stated 3 for $10 in the store. Her reply led her to walking around the counter ripping the sign off the product and throwing it away. “How professional”. I advised her she had 2 signs that contradicted each other. None the less, I left everything in the cart and walked out due to her unprofessional conduct. I will not go back to this location. As a manager, it’s your responsibility to ensure customer satisfaction and they failed."

"BAD STORE, always unpacked boxes of stock in the aisles, you have to squeeze past or you cant get through at all. Fire hazard. Bad customer service, rude crew, rude manager - she bullied us, said we caused trouble before. We never did, we are hardly ever in there. The manager is psychotic, they need to fire her and crew and get in professional employees. Typical hood culture. Go to another Family Dollar - neat and tidy, clean, great crew."

"Spent about 15 minutes in line waiting on the checker to figure out how to take a check. Otherwise it is a handy place to stop on the way home when I need something."