VALENTINO 140 Northeast 39th Street, Miami, FL 33137

"bad experience i left my bag to a little repair they returnd it with more damage."

"Bought a perfume bottle here and they attended me with efficiency and respect. One of the female associate there was very nice and made me feel very welcome. I recommend this specific Valentino boutique because of its amazing diversity of sales people and amazing management!"

"Returned Shoes for repair last November. When they shipped them back to my house UPS apparelty lost the package. They said they would investigate but went totally silent. Also Valentino Customer Care is unresponsive for 3 months now despite several requests from our side. So far the worst customer service expirience with any so called luxury brand."

"I came in during the afternoon and the Sales associate was so kind! I walked around and ended up wanting to see the new collection heels, the sales assistant went above and beyond to find the shoe in a local store on the east coast where I can try it on. Great experience"

"I went there to check out their stuff and when I liked a belt and wanted to buy it from Nordstrom and said so to the sales agent because I get points, credit and flexible return policy if it doesn’t work for me the sales agent became very rude and cold. Instead of helping me with the items and being a brand ambassador her attitude changed so starkly that it turned me off a lot. Each employee working got a luxury brand represents that brand and needs to understand that regardless of where a client buys the product for the client it doesn’t matter. We went to so many other Desiger stores and if they didn’t have have something they could encourage us to buy it online even though it would not help them with commision. One of the best customer service we got was at Dior. This was the absolute worst. Don’t bother with this place. They don’t value good customer service. I guess they are only working on commission which is fine but this kind of attitude will only tarnish the brand image and in the log run negatively impact sales. I just noticed they have terrible recent reviews as well so I am not the only one. That’s just slam dunk marketing logic. DONT GIVE THRM YOUR BUSINESS. Buy online!"