voco St. Augustine - Historic Area, an IHG Hotel

"Our room was immaculately clean, and everything appears to have been renovated recently. In general, the property was in great condition overall. We were greeted Saturday afternoon by a lovely lady at the front desk who gave great recommendations for a fun evening. Highly recommend and look forward to returning. Also noted that this is a great location in close proximity to downtown. Extra points for the Nespresso coffee machine and convenience of bottled water in the room!"

"Easy parking. Nice bar in lobby. Easy walk to food and night life. We walked to Odd Bird for dinner, the concierge recommended this place it was a great choice. Room was decent. Nice touch to rooms was nespresso machine with cute coffee cups and water. Mini fridge worked great! Linens and pillows were nice and soft. A/C unit had nice cool air but had a bit of a smell. Shower head is detachable which is great but water temp was cold and pressure was not as strong, we have the same moen shower head at our house. Showers need to be upgraded to tile walk-in with full glass door instead of half glass door, as the water splashes out and soaked the bathroom floor. The shower is narrow and body wash bottles are in the way. Would stay again but would love upgraded shower experience, as the shower is the best part of a hotel stay."

"Stayed here for a night with my girlfriend last week. Check-in went smoothly, guy was nice, rooms were pretty nice and clean as well. My gf and I went to bar to have a drink. We ordered old fashioned's and they we're ok but could have been better. I got my bill and said to charge it to my room and asked if I could add a tip, which he said yes so I left a tip. When I got my room bill the next day I noticed that there was already a gratuity added to my bill before I tipped which the bartender did not let me know the previous day. So I ended up tipping twice. I don't know if it was intentional or not as the front desk guy was also working as the bartender but every other place I have been to that automatically adds gratuity tells you up front. I would still probably stay again as it was good location / decent price but would think twice about going to the bar. *edit - I changed my review to a 4. Overall the hotel was really great and that is what matters."

"We decided our way to see family in Georgia during a holiday to make a stop.The hotel has interesting architecture and rooms were super clean. The AC needed some TLC. The only other negative was the elevator...we and some other guests got stuck in it ...then it was out of order for the remainder of our stay. However the staff was very nice, the small touches like cold water bottles and Nespresso coffee in the rooms made up for the elevator. Overall it's was nice for quick getaway. Hotel within walking distance to Bridge of Lions."

"We had an excellent experience at this hotel. We were in town for a night for a concert in July. Location is convenient to downtown as well as to the St. Augustine Amphitheater. Hotel was clean and modern and the staff were very friendly. Parking is easy as well. Saw a review that complained about the size of the pool, but we thoroughly enjoyed the pool, though it was not busy. The room was clean and comfortable. My only complaint is the half glass shower wall instead of a full wall/door, so water sprays/splashes out. The shower head pressure was actually really good which is highly unusual for most hotels I’ve been in. So if a full shower door or curtain could be added, that would make the shower better and more practical. We would definitely stay here again due to location and convenience."