Courtyard by Marriott Jacksonville Flagler Center 14402 Old Saint Augustine Road, Jacksonville, FL 32258

"I just stayed here for one night (Feb 15-16). Rooms are clean and no issues. However, breakfast options are limited and breakfast attendant lady was rough and dismissive. Definitely not a friendly, customer service type of lady . Overall, not bad but can do better with service staff and breakfast options."

"I booked here while traveling ny to Miami expecting a pleasant stay .the hotel underwent a renovation since my last stay 2 years ago. I can be generous and say it was merely adequate and the renovation did little to improve anything. The staffing was sparse to nonexistent. I’m writing this while waiting for the complimentary breakfast now 45 minutes late. No coffee or food. Guests are stopping and leaving without . I’m it staying here again"

"I could never thank the staff enough for how kind & accommodating they are! My family stayed here for 2 weeks with our pets in multiple rooms before moving into our new home. The employees were always sweet to the dogs when we would take them out for walks and always stop to talk to us. The hotel itself is extremely clean and always smells like it was just sanitized. The furnishings are updated and beautiful. Our one dog has extreme arthritis and the staff always ensured that he was okay as he made his way around the premises. The rooms themselves are incredible and sometimes I want to go back and stay there again for a night!"

"I booked this hotel before reading the bad reviews, so I was a bit worried before checking in. However, the overall experience turned out well. Pros: The room was clean, and the beds were comfortable, especially for someone who prefers a firm mattress. The front desk young man, despite being a new hire, was accommodating and polite. The location is good with easy access to restaurants and groceries like Publix’s. Cons: The hotel is currently undergoing renovations, affecting the lobby and 5th floor. There was a connecting door between our room and the next one, allowing us to hear the next-door customers, though they were mostly quiet. Generally speaking, the hotel is quite basic, if you only need a clean room for sleeping, the reasonable price makes it a good consideration."

"We came back to our room and found it as we left it. Bed unmade and towels still wet. I Went and asked the front desk why our room was not cleaned and she said they only cleaned the rooms every three days, unless you requested. She said there was a card in room explaining. There was not. I requested a cleaning the next (and last day) and they brought us fresh towels that night. The room was "cleaned" the next day, however, the trash was not emptied. The bar in the hotel closes at 10 pm but there is an honor shop with soda, beer and snacks. My husband went down and got a beer, only to discover nobody had a bottle opener. We called the front desk for a very important wake up call (we had an early flight.) No wake up ever came. This was service I expected from a budget motel, not a Marriott."