Tru by Hilton Jacksonville South Mandarin

"Best check in experience I’ve ever had. Mary is great and so sweet! Mary and Jamil made my stay great. If I’m ever in town, I would definitely stay here. Great location and clean. Rooms."

"Great hotel for rest. Stopped here during my road trip and enjoyed the clean modern room and complementary hot breakfast. The staff was accommodating and the gym was updated. Highly recommend! Jamil helped me fix a charge issue and saved the day."

"My wife and I had a very satisfactory and comfortable stay at the hotel. Absentmindedly, I left my cell phone charger in my room when we checked out. It wasn't until we arrived home that I realized this. I called the hotel and they kindly assured me that it would be returned to me; it was."

"The staff was outstanding! They were very accommodating to religious observers on Shabbat. Special thanks to Mary and the staff on duty during our stay. It looks like a new hotel but the rooms are not as clean as I feel they should be. The rooms corners are dirty, also the area around the garbage can had food debris, our bathroom sink wasn’t clean and the tissue box had at least one dirty tissue stuffed in it. Although we didn’t use the business area, lounge, marketplace or free breakfast, those areas looked very nice and inviting. I would stay there again, but if they upped their cleaning practices they would be 5 star for sure!"

"It was in a pretty convenient location and the staff were pretty nice but the breakfast was kind of limited and pretty "meh". It's right by a busy highway so you're going to hear noise all the time. It was clean enough but not sparkling clean in the common areas. It felt mostly safe but there was definitely some pot smoking etc. going on because you could smell it in the hotel."