Extended Stay America - Jacksonville - Riverwalk - Convention Center 1413 Prudential Drive, Jacksonville, FL 32207

"Pros: • Close to lots of things to do! • The staff was incredibly courteous. • The room was clean. • The fridge worked just fine! Cons: Most of these are maintenance issues, but they definitely • The towel rack in the bathroom was literally hanging out of the wall. • The smoke detector was not fully attached to the ceiling. • The round bulbs in the wall fixtures were not all secured inside of the lamp shades. • One of the cabinets in the kitchen kept vibrating for who knows what reason which made noise because there was no bumper on the door. I had to leave that cabinet partially open the whole time or the noise would have driven me crazy. • One of the exit doors could not be opened with my keycard. The keycard worked in every other door perfectly. I did not see any pests inside the hotel. It was quiet at night. I saw other reviews complaining that the rooms lack cookware. You just need to ask for the stuff, so I am not sure what the big deal is. Paying for parking at a hotel is also a thing in many places. The price for parking here is also much less than at other hotels."

"Don’t recommend- Have lot of issues. unpleasant smells throughout the corridor, Homeless roam freely throughout the property, Doesn’t feel safe. Also, Rooms are not clean & restrooms are not up to the mark. Not going to stay again."

"Love the stay, very relaxing and the employees are very nice. Shawndrea is very helpful ,very gorgeous ,and so helpful when she's on her shift. They only have one house keeper but she does a very good job as well. First time in Florida Jacksonville as well thanks for the lovely stay."

"Had a wonderful stay at this location. Staff was great. Room was great, and the bed was bigger than I expected. My 2 night stay was great. Rooms were very clean, and bathrooms too. I enjoyed my stay very much."

"Picked this hotel for the location. This might be the worst hotel I've ever stayed at, it's more like an extremely cheap, long-term flophouse. The good reviews on here must be people who are friends with the owners. The front door to the tiny lobby has a security buzzer to try to keep people from coming in who aren't staying here. Things are falling off the walls in the hallways. Our bathtub has a hole in it. The room smells like mold. The kitchenette appears to be two decades old and the rooms are not stocked with any items. You must get them from the front desk. On the plus side, The front desk lady was nice but overwhelmed, and the Wi-Fi works."