InTown Suites Extended Stay Tampa FL

"If I can give this place a zero for the people they are hiring I would .James was super nice and calm and collective and treated me like a human being. The next day there was a representative their name Ebony, who was rude disrespectful not just to me but to my kid as well. I talk to a few other people that stay there and she is rude to a lot of people. She needs to lose her job. They need to find somebody else to work there."

"Don't book here. They will not respect your reservation. If somebody comes there before you with the money they will give your room away that simply. So if you're traveling, or from out of town. I suggest you look for a hotel that will respect your reservation and hold that reservation for you."

"I currently live at InTown Suites and have for 4 months and decided that a change was needed. The manager, James, went above and beyond to accommodate our needs by allowing us to move into a larger and newly upgraded room. The staff at the hotel are always helpful and full of character, making living here feel like home. My experience at InTown Suites Hotel has been nothing short of exceptional. The manager, James, displayed outstanding customer service by facilitating our move into a larger and upgraded room. His willingness to go the extra mile made the transition smooth and stress-free. The staff at the hotel are truly remarkable. They are always ready to assist with any inquiries or requests, and their friendly demeanor adds a personal touch to the living experience. Their dedication to ensuring residents feel comfortable and at home is evident in every interaction. The newly upgraded room provided a refreshing change, and the additional space made a significant difference in our living arrangements. The attention to detail in the upgrades did not go unnoticed, and it further enhanced our overall satisfaction with the accommodations. Living at InTown Suites Hotel has been a delightful experience, largely due to the exceptional service provided by the manager, James, and the welcoming nature of the staff. Their efforts have truly made this place feel like a home away from home. Overall, I highly recommend InTown Suites Hotel for anyone seeking a comfortable and welcoming extended stay accommodation. The attentive staff, led by manager James, ensures that residents’ needs are met with care and professionalism. Other staff members up thank are Josh and Ebony."

"Let me start off by saying that when I called to book a room the guy in the front desk kept answering the phone unprofessional not greeting me nor asking me how can I help you today. In fact he answered the phone and continued to have his conversation with another co worker complaining about a customer, (CURSING THE WHOLE TIME) Another thing is that they never came to my room for housekeeping mind you I stay for 11 days now where’s the housekeeping at? I asked at the front desk numerous of times about my room being serviced and they kept telling me on Thursday or Friday you should get serviced. I checked out and I’m still waiting for the housekeeper SMH worst service ever. To top it off the toilet lid was broke the faucet from the bathroom was broken aswell and the bathrooom door wouldn’t close. I took pictures and videos just to keep as receipts. when I told the lady at the front desk she send someone to fix it mind you whoever cleaned that room didn’t report those damages to there manager? You would think so and have someone fix it before someone checks in."

"The two current managers are great and they are respectful and treated us well. The rooms are not great at all especially for the price. We had to move rooms a few times due to poor poor housekeeping, water leaks, mold, and roaches. The premium room was so tiny for almost $500 per week. We stayed at the same hotel in Greensboro, NC and the premium room was more than double the size at $409 per week. Just because it’s Florida doesn’t mean it should cost that much. The hotel is not near a beach or in a pretty area and has so many problems. The company should reevaluate its standards and send some corporate employees out to this property to actually stay in these rooms for a week undercover so that they can see the reality that their customers have to experience. But we are grateful to J and J for their hospitality during our stay. Thanks guys. Giselle P"