Bay Palms Waterfront Resort

"Bad. .... that summarizes the night at this motel. ... we rented a one bedroom with a queen bed and a sleeper sofa ... The room has a disgusting smell, so bad that we have to leave the door open to refresh the place. The Sleeper sofa is just as bad as everything else... metal wires poking on my body, I requested a different sofa or mattress, but the manager said no. . The sheets had brown stains, which were finally replaced for clean ones after complaining to the front desk. I am still trying to go to sleep as I write this review ... I wish I had never rented this room ... I can assure you that I am NEVER coming back to this place."

"The room was very nice and clean. It was decorated nicely and the staff went out of the way to make sure everything was good. I like to get away to the beach area once in a while even though I'm local. I would definitely go back."

"The hotel is incredible. Los empleados son incredible. Julie is spectacular, helpful, kind and willing to help. The happy hour is very good. Housekeeping very good. I love this hotel. The silver facilities, swimming pools, games, etc. are very good."

"We booked via third party within minutes of arriving and the office had our reservation ready as soon as we got there. Alexa was incredibly helpful, very professional and had the sweetest customer service. We loved having access to all three properties and amenities, and our view of the bay was perfect. The property is dated, but we loved that old Florida feel. It’s maintained very well, super clean and cold AC! We would absolutely recommend and would also stay again."

"Enjoyed our time at Bay palms and we spent most of the day at the hotel on the beach and went swimming in the pool and out in the ocean that was really nice. We really enjoyed happy hour in the lobby however the glasses the wine were in were pretty ridiculously poor nobody knew how to use them. We stayed at a room a block down the street which is owned by the same company A really cute room where you can try to fish out back. Did not like the shower head It was extremely small. Also there was no office there so if you want to talk to a staff member you're out of luck there is nobody there! But at least I had a refrigerator and the bed was pretty comfortable. It was definitely a quiet place which is nice. I think we are very lucky to have gotten parking there for sure. No idea what we would have done if that one spot was not open. Overall it was a nice weekend getaway It's still strange that no staff members are at that building The one on the bay. I like the penny bathroom in the main lobby! The front desk staff was a little stressed out maybe they needed a little bit more help"