La Quinta Inn & Suites by Wyndham Tampa Brandon West

"My boyfriend and I stayed here for 3 nights. The location was great and the employees were nice. However, our neighbors were extremly noisy. We were woken up before 6 am by people above us, who seemed to be stomping on the floor and their dogs were barking. At night, the room next to us was even louder. It appeared to be a family in the room (We got the impression that they may actually live there). We could hear their TV so clearly and loudly, and the children were screaming non-stop. My boyfriend went to the front desk around 10 pm to ask if we could change rooms and he was denied. We tried watching a movie but due to the noisiness, I could barely hear, got frustrated and laid in bed until I fell asleep. The hotel breakfast was also not good. The juice machine was broken. The eggs and sausage tasted dried out and artificial."

"I had previously stayed here for a month, and I had a very positive experience. Super clean, staff was very friendly and accommodating. I recently came back a few months later and my experience has been even better. Everything is very clean and the staff is very helpful and friendly. The bed is comfortable and it’s very quiet. Over a total of over a month staying here, I am very please with pretty much everything this hotel has to offer. It is also very fairly priced compared to other hotels in the area. I’d highly recommend staying here if you are in the area."

"The hotel is dated to say the least and I do not recommend! The ladies working at the front were nice. I cannot believe Wyndham is associated with this property. The ice machine is rusty, smoke filled hallways, marijuana, heavily used and can be smelled throughout the hallways, the smell of urine, the elevator is disgusting, and hotel in a horrible location. The photos on the website are very misleading as hotel does not look like this in person. We went and asked if we could be refunded and we were told no! The night we showed up. There were two officers in the hotel, asking questions and the girl bluntly said I have no information to help you. They stayed outside and kept going around the hotel for at least 30 minutes. We were afraid to go back out of the hotel to go get a few things at 9:30 PM. We decided to shower, and the water was lukewarm at best and the water pressure was lousy. When mentioned it to the front desk, the response was the hot water heater was worked on , seriously! The clientele that this hotel attracts is not good and is a safety concern. We decided to go for breakfast at Bob Evans and. We were greeted with six undercover officers canvassing the area. Well tell me it’s safe we don’t think so. We checked out Friday by 9AM because we couldn’t take anymore but had to pay till Sunday. Believe your company needs to take a good hard look at this property and think if you want your name to be part of it as well who would’ve thought this about Wyndham."

"La Quinta inn is by no means a bad place to stay. But as customers we can never tell what type of service we will receive at our selected inn. It is an uncomfortable experience when we who PAY are challenged by Quinta staff. That will not stand. We can not pretend that it’s environmental conditioning to behave and talk back to customers. It is not ok on many levels. Economic studies explain that very thoroughly. The point of this review is to bring attention to a specific issue. Multiple individuals in and outside my family stay have had what i can consider a cook for breakfast at this hotel, rudely react to customers in need for either information or goods, on top of that when requesting to have the manager take action, shamefully we understood she had no control over who she managed. Then when we felt video evidence was necessary we captured the manager neglecting our requests. We could have helped by bringing this situation to the proper chain of command but the manager had pride in its decision making and we left with bad memories of this place. We would love to give this place a second chance someday but if ever there was a need to stay in this Quinta with this staff we would refuse and take our chances elsewhere. For anyone else who finds this review helpful, help and get this views and critically evaluated if it was wrong from the perspective of a paying customer. There is a better video as the complaintent took her self much closer but this is what I got. I encourage others to bravely come forward with their experiences, to better establish this hotel for a comfortable stay, on the next visit."

"This hotel is horrible, it's a pure shame Wyndham has its name associated with this place. I filed a complaint with Wyndham about the hotel not having hot water but they didn't say anything about it until I approached them about not having hot water. The hotel's response was the water heater guy supposedly fixed it but they weren't sure if it was fixed for all rooms or just some, they would contact the repair man and find out if it was fixed did they notify me about his response? No. Also I spoke to them and advised them that I was traveling to the hotel and wasn't sure of my arrival time, they advised me that everything was okay and they'll see me when I arrived. Once I got there they said they charged me a nights fee for being a no show because I arrived after 5am. They didn't advised me of this on the phone, also they cancel my other days of my reservation. So I had to rebook a new reservation and pay a $20 early check in fee because I was so exhausted and wanted to sleep so I did whatever it took so I could get some rest. It's also ridiculous that the smoking area was located right by the front entrance so everyone checking was greeted with a cloud of smoke and also there was a homeless man and in front as well drinking beer and making the property look like a homeless substance abuse facility. Only good thing about the hotel was the housekeepers and one of the front desk staff. Wyndham is telling me they don't have jurisdiction to correct the situation. I wish it was some justice that could happen because this is ridiculous"