Perfumania

250 Palm Drive, Florida City, FL 33034

"Extremely rude staff customer service. The cologne sprayer stopped working with half left. I called the store and spoke to a manager and they told me to bring it in and they would exchange it. The day I brought it in they immediately brushed me off rudely and denied ever talking to me on the phone and refused to exchange it. The way they spoke to me was so aggressive, rude, and disrespectful."

"These people don't like to listen to what you're asking for they're always trying to sell you the higher priced size. I had an issue with one of the salespeople just because I opened the box. She yelled at me for no reason. I hadn't even taken anything all the box. I just wanted to just get a glimpse of the bottle. I will not return unless I really really have to."

"I WOULD GIVE THIS STORE ZERO STARS! I will never be back to this store. They rip people off with their crazy outrageous prices. They like to make you think you are getting such an amazing deal but it is absolutely not. I regret whole-heartedly ever walking into this store. NEVER AGAIN!"

"Purchased cologne and perfumes by recommendation of the sales woman who works there; she swindled me by a markup of more than 3 times the amount that WALMART sells the cologne. I’m not even going to try to return the product based on the other reviews of the company return policy. Word to the wise: ALWAYS check the reviews..the picture here shows $430 worth of product (supposedly)"

"Buyers beware! This store is a scam! Store manager sold me two “brand new designer fragrances” for $170 and that’s with a 50% discount on the second fragrance. I get home do some research and end up finding both fragrances for no more than $30 each! I go back to the store thinking it was a mistake and the manager refuses to budge and insists that is what the perfumes costs and told me she will prove it to me, but she was unable to find it anywhere online for more than $30. After realizing she was wrong the best she was able to do was exchange it for a dolce Gabbana light blue 6.7 FL OZ bottle for the same price $170 when they sell at Macy’s for $142.04 with tax. I agreed because she was not going to do any better than that and I was tired of going back and forth with her so I took it as a $20 loss. I will never ever shop there again! They’re supposedly a discount store but selling perfumes for more money than Macy’s with a horrible return policy."