Fig & Willow

"Very cute items. However we were completely ignored by the woman working. She did not greet us despite walking past us several times. There was ONE other customer in the store who she was helping a little but otherwise she was standing at the desk. I tried on several items and she saw me coming out in them to show my mom, but yet nothing. I found a super cute top that I ended up ordering from another boutique/small business online since we weren't worth the time of day at Fig & Willow. For reference, we were there on 2/8/23."

"Edited to add: the owner emailed me after my review a nasty reply. There was zero communication on my order that was never going to ship. None, at all. They did eventually refund the shipping! But truly wish this was a 0 star review due to the nasty response from the owner and lack of communication regarding an order I was able to place and then cancelled a week later with no reasoning as to why! Thoroughly confused. I placed an order, never received it, got a refund, but not for the shipping charge…also 0 communication from the boutique about why my order never shipped."

"I have been shopping Fig & Willow for several years. They have always been been responsive with my orders, but this last order they went above and beyond. My order was lost and Customer service was prompt and professional from beginning to end to find a resolution. Quality items and exceptional customer service. Thank you"

"Come here often to shop when I need something to refresh my wardrobe. Staff are always happy and friendly. Brought my mom recently and the woman working was so kind to help her match a bralette she could wear under her dress for more modest coverage."

"Sorry, but the clothes are poor quality. Purchased a tee shirt and shrunk (washed in cold, dried on low setting) Shrunk to half it’s size. A 30.00 tee shirt should not shrink so badly. :("