Ann Taylor

"Horrible experience. I brought my 76 year old mother to buy her a New Years Eve outfit for an event she had. We were both so excited as we walked in, however I had bags from another store in my hand, and one of the associates came over and looked directly in my bag TWICE to see if I had stolen anything, even though we were the only two customers in the entire store. She didn't even try to hide it. So rude and so disrespectful. My mom was so disheartened that we left without her special outfit. I will NOT be returning to this location. Ever."

"As someone who loves Ann Taylor and shops here for all of my work clothes as it is the only brand that properly fits me (XXS or 000) it physically pains me coming into the store. Every single time I have come into this location the workers never greet me, help me, or even look in my direction. I am only helped when I actively seek out help, which is typically just to get a dressing room. I would avoid this store like the plague if it wasn't for the fact it is the only store that fits me. Workers are extremely rude and whoever is managing their staff needs to get the staff's arrogance in check. I understand I am younger than their typical clientele but that does not take away from the fact that the workers are outright rude. If you can fit clothes at other nice stores bring your business there. Horrible, horrible staff."

"After a bad experience last year where I was ignored, neither greeted nor offered assistance with a waiting room while others coming after me who were not people of color, I swore off this store. That was especially difficult because it's a great source of work clothes. I was in need of a new suit and hesitantly tried it again. What a difference a year makes! People of color worked there and many people were kind and helpful. I was able to find a great suit that fit well, which is a challenge. I'm glad this recent experience went so much better."

"Came in to shop for uniforms with my coworkers and was helped out by Sam who made our visit amazing! Sam went above and beyond to make sure we received excellent customer service! We had never shopped there before but we will be returning thanks to her!"

"Very lovely clothes that come in a variety of sizes (tall, regular, and petite) and not to frumpy, but still conservative enough for business settings. It's the one store I don't feel like I have to ask if I will look too grandma-ish when I am trying things on. The sales are great too. When the sale items are an extra 50% off there are still many styles and sizes available. The sales people at this particular store were helpful but not obnoxiously in my face try to get me to buy one of everything."