Ross Dress for Less 11250 Old Saint Augustine Road, Jacksonville, FL 32257

"I recently visited Ross Dress for Less, and I was impressed with the variety of affordable items they offer. The store is well-organized, making it easy to find great deals on clothing, home goods, and more. It's a go-to place for budget-friendly shopping."

"Heather and Keziah are such polite and enjoyable employees at this Ross. They’re always super kind and hardworking when I come in."

"I give the manager (or vice-manager), a gentleman, on-site 7 stars on a 5-star scale if I could do a separate review. He was sympathetic in regards to the situation and came up with the solution right the way. He listened and showed his compassion. My three stars are all for him. However, the other employees were not as sympathetic or compassionate. One employee told me to feel free and contact the police department if I like. I did call the sheriff’s office right the way as she told me to go ahead and do so. The other employee at the register kind laughed, but she wasn’t laughing when I was actually on the phone with the sheriff’s office. Then, right the way, the manager came and helped me to find a solution, so I didn’t have to stay on the phone with the sheriff’s office. Bottom line is we are all human. If the other employees at the store saw/feel things in my shoes, they probably would be treating the incident differently. Happy customers means returning business, returning business means keeping those paychecks coming. Who has anything against making money and keeping it that way? Little sympathy and compassion go a long way."

"Manager here seems to be a waste of money/space. There are shoes that have security tags that loudly beep if you pick them up or even breathe in their general direction. There was a pair of shoes I wanted but the security tag was going off so I asked the manager to shut it off so I could finish my shopping. (The registers were very busy). She said I would have to wait in line at the register because that is the only place where they have the magnet to shut them off. Wondering why she couldn't take them up there herself or maybe take them and switch to a new less sensitive tag. She was standing around doing nothing."

"I couldn’t find anything with the selection that was had, but my sister loves this store. The place was clean and the cashier was quick and polite. However the manager did come up and distracted the cashier while checking out."