Talbots,

10311 Big Tree Ln, Jacksonville, FL 32257, United States

"I had a lovely shopping experience, and thank you to Karen K for going above and beyond."

"I’ve walked in twice in the last 2 weeks to return online purchases & the same manager (darker skin) at the 10311 Big Tree Lane location has not acknowledged me, and has given me a dirty look, I have no idea why but can only think she’s downright rude! Today on my 2nd visit, she actually handled the return didn’t say good morning, didn’t even ask me why I was returning the sweater and just rude. I contained myself as I wanted to let her know she needs to find another job and stop being rude to customers and her elderly staff. Prefer the St Johns town center location as customer service is much better!"

"I love this little boutique style shopping experience. The staff here are always very attentive no matter how busy they are. I always leave with more than I needed but the clothes are quality. The only downside to this location is the dressing rooms. They are much smaller than the SJ Town Center since this store has limited space. Dressing rooms are also usually hot when you are trying on clothes so not the most pleasant during that time. However, there is usually one lady in a neighboring dressing room that comments on how hot it is in there which makes all of us laugh and conversation ensues. It’s like a little community of like minded women which I appreciate in todays altered societal “norms”."

"I have shopped at Talbots for years! I walked in, the store was not crowded & not one sales person acknowledged my presence or asked to put my armful of clothing in a dressing room, that is not the service I am used to at Talbots. When I entered the dressing room, the woman did ask my name, and showed me a dressing room, then kept coming in to ask the other woman in the dressing room if she needed any sizes, and said nothing to me. Not service the store should be proud of, will not return to this location."

"I shopping here with my wife and I do all of her corporate work clothes shopping g here as well. The staff always treat you well and are so very helpful especially at this location they go above and beyond to make sure you get what you need. Love my Talbots."