Cato Fashions

"I am a new customer for Cato. I purchased a sweater my 1st time and another sweater my 2nd time. The 2nd sweater which I loved had a defect as the side of it was unstitched almost all the way down. It was not wearable so I was advised I could return it with receipt and tag and order from the store a new one. So i went in to do just that. When I called the sales associate was super nice but another one assisted me when I arrived. She made me feel like I was a bother and definitely not wanting to help me with the order. So based on her tone, lack of wanting to help me I just got my money back. I will never shop there again . This took place at 6:13pm on 11/22/23 cashier 101, register 2 in the event my review is seen by managers/corporate. I believe her behavior should be reviewed and not happen with anyone else."

"As a former manager of this establishment, ALWAYS ALWAYS ALWAYS shops with Nikkia. She is friendly, knowledgeable and welcoming. She will help you and advise you. ❤️"

"I’m giving this location a 2 star only because I like Catos. I was in there a few days ago and the “manager” working ignored my mom 3 different times. My mom asked if she was having a good day, hoped she had a nice 4th of July and thanked her when she was handed her bag. I finally asked the girl if she had ear buds in (she was singing to herself) she said no, so I told her she should acknowledge when someone speaks to her especially when they’re trying to be nice in a not so nice world."

"Love this store's clothing. Would be 5 stars if I was greeted or asked if I could use help. They never see how you are doing when trying on clothes either, while in the dressing room."

"Shopped for 30 minutes and found a blouse I wanted but they wouldn't sell it to me! Second time this has happened at this location. It was on the clearance rack and was marked down many times now was $5.99. Sales clerk said it rang up as $0 so had to be donated instead of sold. Never again! My time is too precious to waste on this business!"