American Threads 1520 East Buena Vista Drive, Lake Buena Vista, FL 32830

"Be careful with American Threads. I returned a dress, but never got a refund. The dress wasn't worn. It sent it back exactly how I received it. They don't have a customer service phone number, so I contacted them through their website to get an update on my refund. I gave them my order number and my return confirmation. I received no response from them. None. It's now been 3 months since I returned the dress. Be careful with American Threads."

"Went in with my girlfriend who was going for a “mooch” with the hope of maybe finding a dress for a wedding we are attending. She found a few she wanted to try and I was left holding them whilst she continued to add to them. Jasmine saw me becoming a human coat hanger and was so friendly and took them from me saying she’d keep them in the fitting room ready for us. My girlfriend started trying them on and Jasmine was so lovely and came in with more options and ideas of things my girlfriend could try. She was so attentive and went above and beyond for us. Thank you Jasmine!!"

"Every year my three daughters have a shopping spree at American Threads in Disney Springs. We love the clothes & the selection. Most things are reasonably priced and they have great sales. In the past the service has been fine. Last year it was not great. This year… Victoria exceeded all expectations! We have done a lot of shopping over the years and I have never experienced service like this. She ran and got different items for them, suggested clothing, zipped, tied and helped them as they were trying on. Between three of them, they tried on hundreds of items. She remained so calm and patient and insisted on hanging every item even when I asked to help. She sorted for them, keeping track of separate yes, no, and maybe piles. She gave great advice and just made our entire experience fabulous and fun! Thank you!!!! Alex checked us out and was also very good and pleasant and efficient. They have really improved their customer service. The selection was better than ever with so many items to choose from."

"went back to school shopping here and had the BEST experience. the girls working are incredible and so sweet. tried on probably 60 items and everyone was so helpful and patient the whole time!"

"The employees were so sweet, supportive, and helpful! They learned my name and found items for me that fit the occasion I was shopping for (shoutout Jasmine and Lacey!). Overall, 10/10 experience, y’all rock!"