Free People 1520 East Buena Vista Drive, Lake Buena Vista, FL 32830

"Clean with an upbeat atmosphere and kind clerks. Nice selection of women's / teens clothing."

"I come in 1-2 a week. Working at Disney Springs cam be dangerous. The girls have always been friendly and helpful. Clothes are super cute but very pricey."

"Great shop for trendy and unique clothes! Friendly staff!! Will always visit when we see one!"

"Melanie was amazingly, helpful, pleasant and offered suggestions of things she thought I would like but was not pushy at all. I purchased several things and went home and ordered more. Great selection. I could have spent 2 hours there if my husband and daughter were not outside waiting."

"Exceptionally poor customer service from the store and from corporate!!! We were over charged for a necklace. The ticket price was $30 we were charged $38 +tax. We did not realize this until we got home. We then spoke with chat on-line who said they could do nothing and we need to speak to the store. We called the store and they said they could not refund and to call customer services. We emailed customer services and sent them a photo of the necklace with the price tag of $30 and the receipt showing the charge of $38. Yet, again they did not care and were pretty rude and said it needed to go back to the store for a refund. We went on to their facebook page and messaged them, they were just as useful and rude and would not help and just said we needed to go back to the store for a refund. We explained yet again that it would cost so much more in gas to travel back to the store to the store to get an $8 refund. We have our own business and have credit card services so know how easy it is to refund a customer so to be told they could only do this in store is false and obviously just didn't want to refund or take the time to refund. We were passed from pillar to post and received terrible customer service from everyone we spoke to and in the end they washed their hands with it and just told us to speak to our credit card company...so this is what we will have to do but it will be for a full charge back."