Hibbett Sports

"Good service and nice selection for athletic wear, with some equipment"

"Only better thing would’ve been all on sale. Great store with great customer service. Thank you"

"Well stocked a few very good sale racks,and the sales person super nice,overall great experience at the Niceville Fl location"

"Frustrating Experience with the Hibbett Sports Niceville, FL Store Return Policy My recent experience with Hibbett Sports store left me extremely frustrated and disappointed due to their rigid return policy. I attempted to return shoes without a receipt, seeking store credit, only to find out I was out of luck. Upon entering the store, I explained my situation to Mr. Les, the staff member, and asked if it would be possible to receive store credit for the shoes. However, I was informed that without a receipt, their policy strictly prohibited any return or exchange. I understand the importance of having a receipt as proof of purchase, but in certain circumstances, such as mine, some flexibility should be exercised. The inflexibility of their return policy was particularly frustrating because the shoes were in pristine condition, clearly unworn, and still with all the original tags and packaging. I wanted store credit to potentially purchase another item from the store and support their business further. However, the staff( Les) showed no interest in resolving the issue and provided no alternative solutions or options. What makes this experience even more disappointing is that many other retailers have more customer-friendly return policies, allowing some leeway in cases where proof of purchase is not available. With today's technology and the ability to track purchases through transaction history or customer loyalty programs, it seems reasonable to expect some flexibility in accepting returns without a physical receipt. I would have appreciated more straightforward communication of Hibbett Shoe Store's return policy when I made the original purchase. If I had been aware of the strict requirements for returns, I would have made arrangements to keep the receipt or explored alternative purchasing options. Overall, my experience with Hibbett Sports Store return policy has frustrated and dissatisfied me. The inflexibility and unhelpfulness of the staff, coupled with the lack of alternative solutions, have tarnished my perception of this store. I cannot recommend Hibbett Shoe Store to others who value fair and customer-oriented return policies. Retailers need to understand the needs and expectations of their customers, and in this regard, Hibbett Sports store fell significantly short."

"Have gotten all of my sneakers from this store. The employees are super helpful,friendly and experienced. And if they don't have what your looking for in the store, ordering the items you need is no problem!!!!"