MyEyeDr.

"The receptionist is so rude. And your facility is empty… Wonder why. I would avoid this place at all costs, because they don’t treat you like a person and they are so rude and nasty. My elderly mother went there for her eye exam, and the receptionist was beyond rude. She didn’t even get to see who the doctor was to determine if they were a representation of their front line receptionist bc of the extreme rudeness from the first step into the door. Consumer, beware, spend your money and your insurance elsewhere. And whoever owns this location, I would clearly reconsider who you put as a receptionist at your facility, because they are the ultimate first impression and this receptionist is giving your location and extremely bad name/vibes."

"Puppy mill of eye doctors! Complete rip off. $454 for an eye exam??? These are not veteran eye doctors either. I believe my eye doctor was an intern in her early 20's maybe younger. Before making the appointment i asked to verify if everything would be covered as it usually is with my insurance. myeyedr rep confirmed yes everything is covered, however, I walked out of myeyedr paying $195 out of my pocket AFTER insurance was applied. ONLY for the exam, no contacts nor frames were purchased. I feel cheated and taken advantage of. Don't make the same mistake i made!"

"My stepson broke his glasses and needed a replacement. At first they didn’t want to do just the frames through his insurance and wanted to charge me $99+ for just the frames, I decided to do the complete eyeglasses as they said needed to be done for them to use the insurance, while making the order I requested for the glasses to be sent to another store (closer to my house) the lady who attended to me was rush and gave me attitude. When receiving the notification that the glasses were ready, they were at this location instead of the store I had requested to go pick them up at, I was in the area and went to get the glasses, had to wait 10min for someone to give me the glasses and it happened to be the same lady that did my order in the first place, when I asked her why wasn’t the order sent to the store I requested she said “she didn’t know, she didn’t put a note for the glasses to be sent to another store.” She was rude, incompetent and unprofessional."

"I am not completely satisfied with my experience. The gentleman who initially set up my glasses was professional and helpful. The eye doctor was professional and helpful. However, when I returned to pick up my frames, the store was closed in the middle of the day. I called the next day to make sure the store would be open for pickup and I was told, “We did not have enough staff show up for work to be able to open the store.” I finally was able to get my glasses and knowing I’d need adjustments, the person who assisted me seemed to be in such a rush, I finally just didn’t ask her to perfect the fit. I left, feeling like my glasses are not fitting like I want. To pay over $300 for glasses, I’d hope to get a professional fitting. I am sad to say, I will be going elsewhere in the future."

"First time here. Just love Dr Ho was so great. Mrs Tami is the lady in the glass area. Super patient and kind and knowledgeable. Everyone was super and Colin, took great care of my tears and me. Nirma was super at check out❤️"