CVS

"Literally THE WORST pharmacy and pharmacist of all time. They deny they have medicine available when I know we'll what I needed every pharmacy has. They're quick to say no and won't even look up the inventory. Rude. There's a Walgreens nearby! Go there instead trust me!"

"I went to this cvs last night to pick up my ups package. Huge line, they had everyone checking themselves out. I even saw a CUSTOMER grabbing change out of the cash box. I was floored. Anyway, I see the line so I go to where the packages are left and notice that my package is right on the counter where anyone can just grab it and walk out. It’s funny vecahse EVERY SINGLE TIME I have an ups package sent there they complain that it wasn’t delivered when they can’t find it and 2 minutes later they do find it. Seems as if being a UPS access point at that store is not a good idea since the employees always roll their eyes and get frustrated when you ask them for your package. This is why I am complaining. This is a constant attitude from all the employees when you go to get a package. Well, I decided since there was a long line to pay so I get my package and take it to the guy to scan. I was only there to get my package not to buy so why should I have to wait the line? Well, I take it to him and let him know why I was there and that I brought up my package for him to scan thinking I was helping. Oh no, he went off. Speaking to me as if I was a child telling me I can’t get the package because they need to scan it even tho there was NOBODY ELSE AT THE COUNTER. Also, this is mine and I PAID FOR it. Legally I can take it and they cannot stop me. If I wouldn’t have gone up to the guy, he wouldn’t have known I took my package. I explained that the line was long and this way he doesn’t have to go in search anyway my package was right in the counter. He proceeded to tell me to return to the counter with my package. I said the same thing that the package was right there unsupervised. And I have the right to grab the package I paid for and has MY NAME on it. Basically he spoke to me as if I were a child. I’m Cuban and this man that doesn’t speak a lick of English has the audacity to speak to me as if I was below him. At this point I’m just staring at him because I’m thinking this is gonna continue back and forth and I just wanted out. I wanted to go home after working my full time and part time jobs. Well, he ended up calling another guy to scan my package. I told the guy that they should care for the packages better since anyone can grab it and walk out. These packages do not have alarms on them. I was so insulted and bothered. I felt as if I was scolded by my teacher. This individual conveniently did not have a name tag. I wasn’t even sure he worked there. Regardless to say i changed my ups access point so I can rest assured my packages are safe and I won’t be belittled. I just got off the phone with CVS corporate. I filed a complaint against the store and now I’m waiting for a UPS rep. I will not let this go. People need to speak to everyone with respect and dignity. This ain’t the first time I get some kind of attitude from the employees. This man crossed the line and I do not wish for another person to leave feeling embarrassed, belittled, or dumb because a self-righteous store clerk that thinks he’s God because he has the keys to a store. Give me a break! What’s actually not surprising is the fact that this store has a 2 star rating and I’ve already read reviews about how rude the clerks are."

"WORSE PHARMACY EVER!!!!! the storemanager/pharmaceutical Mr. EZEQUIEL is RUDE as a DONKEY. No manners whats so ever. I called for a prescription that I wanted to transferred to another store and he yelled at me to go to my doctor and hung up the call. And Yuri a lady that is there sometimes is also VERY RUDE too and unempathetic. Just like the man. Tal para cual. I called corporate and reported them both. And the lines are always horrible. Only 1 person attending and always slooow. They have 3 machines to have more staff attending... but NOoo they are the WORSE."

"This store is under staffed big time , only one doctor doing everything . 60 min wait with only 5 people up front. CORPORATE CVS SHAME ON YOU . BAD Service UNDERSTAFFED the people working for you here are great you all SUCK for not providing a High Volume store with employees . Corporate stop being so CHEAP . If there was Negative 10 stars you would get it ."

"CVS Store Associate Roberto Merino is very courteous and professional! He assists the customers in what they need to obtain during their visit! He is very knowledgeable in the products that CVS sells and he suggests the best options for what you need. He is always suggesting what the customer can save and obtain best offers by explaining to you the Carepass Program!! He should be promoted to Supervisor/ Manager!!"