Sleepmed Therapies Inc.

"This company is an absolute joke. I'm not sure how much they pay the doctors to have them refer their patients to this company but it must be a lot. The people responsible for getting your equipment do not care about you or your sleep. I called and reported that my cpap machine broke and was told Lamonica would get right back to me. 5 days later still no phone call. It took me calling the corporate office and demanding they send me a machine overnight. Now 6 months later I am waiting on a new mask and Lamonica told my wife that she would be shipping the mask out urgent. Would you believe that 6 days later and Lamonica told us "oh well I didn't ship the mask". Now I am waiting on a call back from her supervisor to get this resolved. This company is losing a customer and I hope you take the time to read this and choose a different supply company."

"Horrible horrible company! Customer service is abusive and rude. They actually began attempting to bill me directly without going through my insurance! Had my insurance on the phone and billing refused to talk to us. Shady company!"

"During a very stressful time trying to get critical information signed, faxed and sent to an outside vendor for medical equipment, the staff at SleepMed, particularly, Lizette A., an employee there, was absolutely the most knowledgeable, patient, caring and professional person I have ever dealt with in Florida in 19 years! I wish ALL staff could be as diligent and patient as Lizette, and the other staff members, who were always friendly, and offered to help at a moment's notice. Despite my multiple, probably annoying, calls to Lizette to re-fax the same thing over and over to Apria Healthcare, a totally incompetent vendor my insurance provided, she never lost her patience (and if she did, I NEVER noticed), and she took care of my needs as a family member working there would have. Thank you, Lizette A. for EVERYTHING!!! GOD BLESS YOU! It's not their fault they order from outside vendors, and do not sell their own equipment, so understand that if there is a problem with equipment, contact the vendor directly, get your sleep study, script and other forms and fax it too, so you can see the real problem is the equipment company, not the sleep lab that sets these sleep studies up. For the record, I never came across one incompetent person in that office, not even with my respiratory tech at their lab. Room was super comfortable and best I have had in months! Thanks! Unfortunately, still waiting for that OUTSIDE company to get my Cpap machine, not SleepMed's fault; they did their part 6 times!!!!"

"Total incompetence. the people who supply equipment from this place are horrible you can never get a direct answer and it's always somebody else's fault never there's. My suggestion would be find a different sleep center instead of dealing with these people"

"The worst people to deal with!!! Incompetent, uncaring, lazy group of workers, So I talk to a supervisor it was like talking to a 6yr old. I think we got to the point that he ask how can I NOT help you. Oh ya then the famous its not my job I am in a different department. Not sure how Mike got to be a supervisor (main office GA)"