Walgreens

"Super rude on the phone. I am always on hold for long periods of time and usually hung up on. One of my medications I have to call in myself so I can’t use the automated route. They act like they are doing you a favor for doing their job! I know they are understaffed sometimes and it can be overwhelming but it happens to me at my job and I can’t treat customers poorly because of it, you just have to smile and push through no matter what. This goes for all the Walgreens pharmacy’s I have dealt with. I had one pharmacist George at Park Blvd and Seminole Blvd in Seminole and I haven’t seen him in a while idk if they transferred him or if he left but he was a definite asset to the company. And Erika who’s is the pharmacy assistant is great too! If more employees were like them it would be a much nicer place! The last 2 months I had 5 ER visits and 4 Hospitalizations so I have had. A lot of medications to pick up to say the least and there always was an issue with every order all caused by Walgreens not by my doctors or anything like that. I have to use them for my insurance so I have to navigate the waters but see if you can form a relationship with the pharmacist I found that helped me the most in my former experiences!"

"This is the worst Walgreens store on the planet. If youre looking for a rude & incompetent staff look no further b/c this store has them all……. The pharmacy is a joke. Cody the pharmacist is rude and incompetent. The operations manager Ash follows form and it’s not hard to see why this store has ssssssoooo many bad reviews when they have leadership like this. If you want your scripts filled by the automated system to only be told once you get to the location that your script either isn’t ready or was cancelled, then come do business at Walgreens."

"Update- yet another bad experience - one of the most poorly run pharmacies I've been to. Not sure who's dropping the ball but you guys may want to replace that staff. Rude and lazy..... Original - Had a visit to the ER and had my prescriptions sent to this store including my pain medications. They told me my medication would be ready by 6pm and I came by around 7pm to pickup and they told me that they had their systems down amd they were behind and it would be another hour and a half. Understandable so I gave them plenty of time abd I came back right before close to pick up. When I arrive they inform me my medication still isn't ready. The pain medication from the ER is now starting to wear off so I ask to transfer it to a 24hr location so and they say they can't transfer the prescription because it's a controlled substance "sorry for the inconvenience" Now I'm stuck in excruciating pain all night long. This is completely unacceptable and unprofessional and I do"

"By far, this Walgreens is the WORST when it comes to pharmacy customer service. They consistently give the wrong day and time for when Rx is ready. When you call, they leave you on hold for no less than 30 minutes, but average is 45-60+ minutes. When they finally do pick up, they disconnect the call. I finally cancelled my Rx and had my Dr phone it into a competitor. Walgreen's assured me it was cancelled, but in typical poor service fashion it wasn't, so the new pharmacy couldn't fill it without my insurance company having to intervene."