Bay Dermatology & Cosmetic Surgery

"I have gone to Bay Dermatology at St. PETE Beach for more then 10 years and Dr Witfill does excellent work. I love the work she has done on me"

"If you want to wait 1 hr for a routine skin check appointment this is your place. I was an established patient so there was no paperwork or insurance holdup. My appointment was with the nurse practitioner, Bonnie. Do not go here if you have anything else scheduled for that day. Your time is not valued."

"I called them and asked if they take my insurance. They said yes. I gave her my insurance card Information and made an appointment. When I first arrived the front staff member called and confirmed they take my insurance before she let us finish signing in Once again they said they take in I had two appointments at their office and two appointments with other places they required me to see and had blood work before they suddenly decided to tell us they don't take my insurance On the phone they said since it was their mistake they will eat the cost However when I went in there to pick up my file that was supposed to be ready (it wasn't), the front staff was incredibly rude and demanded we pay. After waiting patiently in the waiting room for the main staff to get off their "lunch break" we were told that they refused to talk to us. My dad and I remained calm and didn't raise our voice. They spoke to us in all lies and attitude The lack of accountability from them was insane. We now have a bill for 300 dollars for just one few minutes long appointment where I wasn't even treated. They also falsely document events and fail to document events to their advantage. I am not confrontational and I've never written one negative review for any of the 100 of doctors that I've seen I just wanted to warn all of you because this is just the tip of the iceberg of our negative experience."

"If I could give 20 stars I would! Super easy to schedule an appointment, ALL staff are friendly and helpful, and I never have a long wait time. I have been seeing Lou Ann Heckman for many years and she is amazing along with her staff! Lou Ann Heckman is always attentive and I always feel so much better after my appointments since I know that I'm getting the best care from the best team. Remarkable results and with having very sensitive skin, I'm in the best care with Lou Ann and her staff!!!!"

"Was a little disappointed in the end. Initially my appointment was with the dermatology practitioner (not sure that is her title). I have keratosis on both arms. She told me if I get the blue light treatment all of the redness and red marks would go away. I had 2 treatments. The prep for both treatments was different. The girl "Z" was amazing. She wrapped my arm with plastic for the waiting period where the other girl did not. The doctor Kristin Witfill comes in very quickly to scrape the spots and leaves. It just feels like no personal time at all. Went for my follow-up and I asked her how long will it take for the spots to go away. She told me they will never go away that they are only treated. I was beside myself because I was looking forward to them going away as I was told initially. It would just be nice if the proper information was given to me so I would not be so disappointed and if the preparing processes were the same coming from the same office. To a degree I felt like it was get me in/get me out. Sorry for the way I feel."