Trinity Family Physicians 1817 Cypress Brook Drive, Trinity, FL 34655

"I just paid 95 dollars for a Tele health visit that got cut short it lasted about 5 and a half minutes. This Trinity family group is not good go with Baycare."

"My podiatrist sent over forms that needed to be signed off on by Dr. Eldridge since a PA's signature is not good enough. Understandable. What's not understandable is now this office says I have to make an appointment to see them in order to sign off on some forms. I just saw them a month ago. They claim they need to do a foot exam in order to sign off on the forms. Excuse me? Uhm...I went to a podiatrist to get my foot examined. Why does my primary doctor need to do a foot exam? Is this an excuse to bill my insurance for another visit? Hopefully, I get a call back from Dr. Eldridge to get this resolved. I will say I have gone to this practice for years and I will tell you it's going down hill with the quality of service. They book like 3 people in office and 3 more for televisit all at the same time slot as your appointment. When I can, I make in office visits because at least I wait max maybe 20 mins. For televisits, it was routine for me to wait 1.5 to 2 hrs. The PAs are so over worked requiring to juggle multiple patients for the same time slot. The office staff are wonderful but have to deal with upset patients because of the wait times even though it's not their fault. Oh and you can't discuss multiple problems in one visit. I've been told numerous times, this is visit is to go over your bloodwork and not about issues you may have with your stomach. We can address that at the next appointment. Please look into your business practices otherwise you will start loosing patients. UPDATE: The office called me back to claim the requirement of booking an office visit in order to have Dr. Eldridge sign off on forms for my podiatrist is a requirement of my insurance company. I called my insurance company to confirm and of course this is bogus. My insurance company stated there is no such requirement from them. I reported possible insurance fraud as it was Dr. Eldridge that is making this bogus claim. Do yourself a favor and find another practice."

"If you are a working man or women this is not the office for you. I suspect the doc, which includes his PA over books appointments and can't keep your scheduled one. If they don't show for your scheduled telhealth vist you are charged a no show fee of 75$ Yes.. I have had to resort to billing the office for my time... this crazy Patient beware."

"Simply horrible. Had a problem with soar throat that had been lasting for weeks and asked for an appointment. They scheduled a teleservice aka appointment by phone, not even video call! During the phone call was told to use a spray, thats all, no visual checking, nothing. After I complained about them charging money for nothing, the “doctor” just said “you free to go to ER”. Stay away from this place."

"I am in my 50s and haven't had the greatest luck finding a doctor who cares. My whole family now goes here to see Ian who is super helpful with health issues. He doesn't tell you what you want to hear, he tells you what you need to know to improve your health. I have been battling GERD, which is a digestive disorder, and Ian is the first doctor who was willing to take the time to understand my problems and then prescribe a medication that has actually helped... it has been life changing for me!"