Walgreens 20340 Old Cutler Road, Cutler Bay, FL 33189

"Spent 20 min on hold, totally not the employees fault. Once I connected with someone, she was so incredibly condescending and rude. I genuinely just had a question regarding if a medication was in stock. What a peach to speak to."

"I searched google maps for “Lamination services” and google led me to FedEx within Walgreens. One employee referred me to another (manager?) who told me they had no lamination services at that site, she was very unhelpful and not apologetic, and was not interested in reporting the advertising mistake. I was going to buy many other items while I was there. I left them for the manager to put away. It was false advertisement to lure me to shop there."

"Absolute trash customer service for the pharmacy customers. No one ever wants to pick up the phone and if they do they will put you on hold for 5-10 minutes and then hang up on you. The lines are always over an hour long in person in store or drive through. They send you messages that medication is ready and after you make a trial to the store they say it was an error. Looking for a local pharmacy that is not Walgreens and can offer a a small town feeling to customers."

"The level of incompetency at this walgreens is truly astonishing. They’re are absolutely incapable of answering the phone. The online system truly never works. I resorted to the online chat system to refill my prescription and was circled back to being forced to call the pharmacy as my only option to refill my prescription. At this point I have a better chance of witnessing Santa Clause then I do of refilling a prescription at this self proclaimed “pharmacy.” More like a dollar general with an excessive inventory of first aid supplies and pedialyte. Rant over. Switch to CVS. I’m out."

"Went in at 10:57 to pick up some otc medication for upset stomach. I usually don’t like going anywhere close to the closing time but was really feeling bad. When arrived the front door was closed. An employee came out to tell me they were closed. When I said they usually close at 11 he gave me an attitude and told me they had no way of charging me because they had already closed the registers. He had a very nasty attitude. Unbelievable."