Dogtown
About the Business
Dogtown is a premier institution for pet grooming and boarding located at 3686 Grand Avenue in Miami, Florida. Voted Miami's Best Groomers by The Miami New Times®, Dogtown offers top-notch service and a fun experience for your furry friend. Customers have raved about their positive experiences, with staff going above and beyond to provide updates and even sending photos of pets enjoying their time at Dogtown.
With two convenient locations in Coconut Grove and Brickell, Dogtown makes drop-off and pickup a breeze. The friendly staff and well-maintained facilities ensure that your pet will have a comfortable and enjoyable stay. While some customers noted the lack of consistent daily updates and live webcam access, they were ultimately impressed with the overall service and communication provided by Dogtown.
If you're looking for a reliable and trustworthy place to groom or board your pet, Dogtown is the perfect choice. Fill out the form on their website and their team will promptly get in touch with you. And don't forget to take advantage of their unique coupon code for $15 off any service. Don't miss out on the opportunity to give your pet the best care possible at Dogtown.
Photos
Location & Phone number
3686 Grand Ave, Miami, FL 33133, United States
Hours open
Monday:
7:30 AM - 7:30 PM
Tuesday:
7:30 AM - 7:30 PM
Wednesday:
7:30 AM - 7:30 PM
Thursday:
7:30 AM - 7:30 PM
Friday:
7:30 AM - 7:30 PM
Saturday:
9:30 AM - 6:30 PM
Sunday:
11:30 AM - 6:30 PM
Reviews
"5 star hotel experience! Loving, safe and fun stay! He loved their treats and walks thru the Grove! We loved receiving the diary with pictures and updates every evening! Thank you Dog Town!"
"Dogtown did such a great job grooming our dog. I appreciate that they always stick to their groom time and give me a 30 minute window when Zuse is almost ready. I would recommend Dogtown."
"Absolutely the worst. DO NOT take your pet here. We took our puppy for light grooming and he left seriously injured. He got burned on his genitals, It’s been a few days since I called to let them know and I have yet to get a solution from them. I was told the owner would contact me and I’m still waiting. You can see a picture before from his previous grooming and he was just fine, the second picture shows his testicles all burned. What makes it worse is that they never cared to ask about his current condition. Please save yourself all the stress and don’t take your dog here. They just don’t care."
"We took our puppy for a light grooming and they gave him a clipper burn on his genital area. We realized when he came back home that it got really red and as the days passed it looked irritated and swollen. We called them looking for a solution from them as soon as we realized it was a clipper burn, and the receptionist told us the manager would reach out. Then this manager was asking things like “what do you expect from us” and that he doesn’t have the authority to give us a refund or to cover the vet charges for his treatment. So we asked to speak with the owner if that was the case and the manager said that they cannot provide his contact information and that they were unavailable to speak with us. We find this so disrespectful and truly a disappointment that they don’t care about the well being of a puppy. This burn could cause serious issues on his genital area and they simply don’t care. Also, they didn’t even tell us when we picked him up that they had an issue while doing his grooming. A little heads up and immediate resolution would’ve been appreciated too. We were a returning customer and sadly from now on we won’t be returning or recommending this place to anyone."
"UPDATE- update Obi gave the doggy daycare another chance and this time he was much happier. He was exhausted by the end of the day. I do wish they had water play, or sent you a quick photo of your dog enjoying playtime or a chrwzilla to know they got it, but I’m much happier now.updated from 2 stars to 4 Obi had a great grooming with Stella.. Not too sure about the back area for doggy daycare. He was there for daycare trial and grooming. I couldn’t go see area. Which I understand for safety reasons, but it seemed like just partitioned off areas. I could hear him barking when I went in to pick him up. We were told we would get pictures which never came. I don’t think he had a good time ."
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