PetSmart 4101 Oakwood Boulevard, Hollywood, FL 33020

"Called before I made my trip..needed to know if they carried Advantage flea and tick. The young man was very friendly, and helpful. Was very happy ."

"I decided to go to PetSmart because they recommended it to me, and I decided to put it in the hands of supposedly professionals to do a complete treatment on my dogs, they left them unrecognizable, without a cutting style, they did not clean their ears, nor cut their nails, In the end I paid $186 dollars, and thank God the girl was wrong and gave me a coupon for $20 dollars for each dog, in total she gave me $40 discount, I say she was wrong, because the cashier called her when I paid and He told him that he could not give 2 coupons per transaction. They should be honest and more responsible and say I can't cut a goldendoodle. Instead of making a complete mess for my babies, my dogs were crying on the way home! My 8 year old daughter told me, "Mommy, I feel that they were not treated well." Even she felt what my dogs were going through. One more thing, my appointment was at 7 am, I arrived at 6:55 am and the person who opened the door told me, she's not here, she's at Starbucks, she's 10 minutes late, and I didn't receive a single apology, I attach my before and after photos."

"I love this location, everyone is always so kind. It's my daughter's favorite place ! Always a cool friendly dog there. We found the cutest costumes for our guinea pigs!"

"Food is two years expired. I get mistakes happen, but it would be a different story if my cats became sick. Plus the cashier acted as though he could care less. Customer service is horrible because of him at this location. Also brought the food back in a reusable bag because I don’t use plastic, so telling me I should of used another bag was rude and unnecessary. Clearly we could tell he was itching to get off the register as he walked in front of my wife instead of letting her leave. Cashier number is 639207 so when you have the same experience they believe you. Updated 10/14 Haven’t had any issues the sale have been good and the customer service from the usual faces has been great. Haven’t seen the cashier that gave in issue before so that’s a major improvement."

"The staff here is fantastic. I needed to get another bird carrier as my cockatiels were being grumpy and they had another one but it was slightly damaged and worn but they accomodated à discount which worked out nicely as I was in need of à carrier asap. Thanks"