Walgreens 14040 West Newberry Road, Newberry, FL 32669

"Terrible customer service. No since of urgency to help patients with appointments. I had scheduled a vaccination appointment at 12:30. I arrived 10 minutes early to check in. I was told someone would be with me shortly. I was the only patient waiting. I sat and watched everyone behind the counterworking. Staff was busy helping at drive thru, stocking shelves and filling prescriptions. They seemed oblivious to the fact I was waiting. I waited until 12:50 to ask how much longer, as I had a 12:30 appointment. I was told just give them a few more minutes. Finally, at 1:05 someone came out to give me my vaccination. I will not be back to Walgreens for any other vaccinations. ."

"I was told my medicine would be ready today. It wasn’t nor was it at this pharmacy. It’s on Tower road, I asked if it’s ready there? “I have no idea”, she says. Can she check? Of course not! I have to call myself and wait another 15 minutes for someone to finally answer. Then guess what? Not ready till Monday! Why didn’t they text me with that info?? They have my number. This literally happens every time. Use Wise’s and out these jerks out of business."

"Love Walgreens ❤️ They always seem to have things the other stores don't carry. And the store is exceptionally clean and organized. Also the staff is friendly and eager to help"

"Although the service is slow at this location and the communication is horrible however they get 3 start because Kim the employee that services the driver through is wonderful , very pleasant and goes out of her way to help . Thank you Kim ."

"The store is clean so that’s why I give 2 stars. The customer service is not good. I stood in line and watched the cashier engage in conversation with the two people ahead of me, but when I got to the register DAKOTA was dead silent. She didn’t ask how I was or if I wanted to use walgreen rewards like she did for the previous customers. I would really hate to bring skin color into this but that was the only difference between the previous customers and I. I really hope they retrain Dakota because she needs it."