CSL Plasma,

5007 N Davis Hwy Unit #4, Pensacola, FL 32503, United States

"Nice people. My second visit and they are understaffed. I have been through screening and been standing in line for almost a hour to get on a donation table. They don't even give the donors a chair to sit in while you wait. Does CSL plasma really care about their donors?"

"Marissa needs to be fired. Shes unable to find the vein. Got poked multiple times before she asked for help. Saw the same thing happen to 3 other people. Terrible."

"Today was my first time donating plasma. Everybody here was so helpful, friendly and great. They made me feel super comfortable and when I left, I felt proud that I helped save lives. 10/10 would donate here again!"

"If I could give NO STARS!!!! I would!! This is absolutely, positively, the WORSE PLASMA center possibly the world!! I don’t recommend, I do not recommend,I DO NOT RECOMMEND!!! They have the worse system on how they do things. they are supposed to open at 7am and a long line of ppl stood outside while they stood around and talked(looking at us) until about 7:10. Everywhere you go in this place you are waiting in a line. It’s ridiculous that it takes 15-20 minutes to call the first person when you get there and each person there after. Every employee(with exception of a few ) have attitudes like your disrupting their time.. not to mention the pay is terrible for the all you go through there..idc how many bonus text messages they sent me I will never in life go back here"

"the whole process takes forever and a day. you’ll be waiting for at least 2 hours (an hr each line) and the actual donating part takes about an hr. i went as soon as they opened at 7 and left at 10:30. the screeners are very rude and have attitudes. there’s only two of them. it was my first time donating and i asked ONE question and she didn’t even look at me or verbally speak to me. the response i got was a “mhm”. she checked my weight, blood pressure, and pricked my finger. the entire time she mumbled my numbers under her breathe and again never looked at me. she made me feel like i wasn’t a decent person like i didn’t deserve that little respect ?? terrible customer service. not to mention some of the entitled donors. they think that just because they singed in online they can skip 20 ppl that have already been waiting for hours. There should be a lot more staff than it is seeing as how there’s so many donors coming in daily. the line is usually wrapped around the waiting area and outside the door. it’s ridiculous."