Holy Cross Medical Group - Fort Lauderdale Pediatrics 1900 East Commercial Boulevard, Fort Lauderdale, FL 33308

"Doctor Hernández is the best in this office always take he’s time for explain everything he definitely is so sweet"

"Been going for several years and generally things were going okay. in the last month, it has been actually impossible to communicate. I have been calling repeatedly for weeks and holding for extended periods of time, and nobody answers the phone. One other patient parent told me she held on the line from 9 am to 3 pm, and nobody picked up the phone! Multiple other patients' parents are telling me they drive to the office in person to make appointments, as it's the only way. That's not a reasonable or tenable way do conduct the practice. Edited to add: I appreciate your response to the review. At this point, this issue remains unresolved.. Despite leaving a message with the office manager and also emailing, in addition to calling repeatedly as described above, nobody has called me back."

"DR. Howard Gill MD the best pediatrician there is. The staff is nice as well, but the only problem I have is that they are not open on the weekend. Keep up the good work, and we do realize that you can't please everyone."

"Dr. Laura .. Terrible ! She cost my family and I thousands of dollars in an ER visit because of her lack of competence! My new born baby was less than two weeks when she was rushed to the ER because Neustater incorrect consultation… Plus I had just had a cesarean .. you can only imagine how much stress this was on me.. My daughter was born at 6lbs 0oz at the same hospital Neustater works at! Instead of the hospital providing the doctors access to my babies history we were required to provide documentation.. You would think since we are in 2021/2022 they would be more up to date with their system… any way we provided the documents provided by the hospital (with her correct birth weight) someone in the office enter a birth weight of 6lbs 8oz. In the beginning we had no clue ! Neustater, consulted us on our first two visits because she was concerned, she said our baby lost a lot of weight which is normal but by 2 weeks she should at least reach her birth weight.. The third appointment was 3 days before our baby 2 week appointment (this was an EXTRA apt requested by Neustater because of the weight). She expressed her concerns for my babies weight.. at the time she weighed 6lbs 3oz.. we new she reached her birth weight therefore we were a little relieved .. However, Neustater said other and encouraged us to over feed her and give our baby cereal.. but my daughter was only 11 days old! Confused at Neustater’s response I asked her what her birth weight was on file she she said 6lb 8oz. I explained she weighed 6lb 0oz after explaining this to her she continued to consult us on the wrong birth weight and encourage us to feed her more. As new parents we thought the doctor must know best and she must know what she’s talking about.. she does this for a living.. right.. Wrong! After following her instructions our daughter went to relax and began moving strange, her body tensed up and seized.. We didn’t know what was going on so we rushed her to the ER.. Then had to be transported to a children’s hospital! Ridiculous!! At this time the host only allowed one parent because of CoVid as the mother I had to stay with her.. This was a lot on my body because I did not fully recover from my c-section.. I walked so much where I was stitched began to slightly open.. painful and horrid! When we were in the hospital Neustater called me because she heard the news.. She did not hold herself accountable for the incorrect consultation.. we scheduled an appointment and to my surprise she was out of the office.. we were consulted by her partner Dr. Gill and he raised concerns about our daughters weight! He said she needed to be fed more. We explained the situation and how we were release from the ER .. disregarding what we just expressed he firmly told us to feed her more.. we told him we weren’t comfortable because of the ER visit and he simply said.. It’s TRIAL and ERROR.. following that comment he made another obscene comment about my daughters soft spot in the back of her head saying it should have closed at the time and had the neuro surgeon there and he looked just as confused as we did.. although he had a mask on you could see the expression in his eyes.. following that appointment we contacted the hospital regarding this matter.. Neustater was MIA when we called to talk to her so we spoke to her boss Sherry Saunders.. apparently an investigation was conducted and I was never contacted or questioned… once the “investigation” was closed nothing was seen wrong with this consultation…"

"Dr. Gill and Dr. Neustater have treated our girls since they were born. Their office has the kindest, most accommodating staff I have ever met. Both doctors are absolutely outstanding, and are always willing to talk things over with you, as well as respond to telephone calls concerning forms, etc. I never feel rushed out, or that any question is too silly to ask. They are the best!"