Orlando Health Arnold Palmer Hospital for Children Clinical Laboratories

"I went to Arnold Palmer to get blood work for my daughters allergy monitoring. I decided to go here because they work with pediatric patients. I thought the blood draw would be easier than at the lab I went to the year before. First, I had to wait 2 hours with a toddler to get the bloodwork. They attempted to get blood one time and said they needed an ultrasound machine to find her vein. I pushed back and had them try again because the wait was going to "a lot longer" while waiting for the machine. They finally got her blood, but then it took almost 2 weeks to get the results. Once we got the result we realized that the lab cancelled a peanut test that my daughter’s doctor ordered. They said it was redundant, but my doctor purposefully ordered both test to compare to last year’s results. I would not recommend this location/lab. I am very disappointed."

"Very clean hospital, friendly staff. If you go during their non peak hours it's quick turnaround time for walk ins. I'm taking a star off cos I took my 6 mo old for two blood tests and they had to poke both arms and fiddle around quite a bit AND still couldn't draw enough blood for the two tests we needed. So we had to not do CBC. I'm an MD and my mom who accompanied me is RN, both of us felt that the person we got was not very skilled at the job. It is pretty hard to draw blood from little babies, nonetheless we expect the ones working in the peds lab of the biggest children's hospital to be proficient in it. This may be an off day for her or just a newbie starting out, we don't know, so we are knocking only one star off. Otherwise my 2 visits to the lab has been good."

"Positive experience with amazing staff. Doctors, nurses, and the entire hospital team is friendly and courteous. God forbid that we or anyone needs them, but this is the right place to bring your children. They truly care for their well being and timely treatment. Thanks to the team for giving us a positive experience."

"OMG!! This place is amazing! Our pediatrician called the ER Dr. to explain my daughters situation. By the time we got to the hospital from her Pediatricians office she was already in their system. We practically walked right in to a room! From the second we walked through the ER doors., we were treated with nothing but kindness. Every single person we encountered was absolutely amazing. My daughter ended up needing emergency surgery. They explained every thing down to the last detail. Everyone from the nurses, doctors and surgeons made us feel so relaxed and at ease. They also kept us up to date with texts and pictures during the surgery. This place is AMAZING!! Thank you Arnold Palmer for saving my daughter!! XOXO"

"This is my second time going there and both times have been wonderful. But this most recent trip was by far the most outstanding treatment I’ve ever received. Not only was our nurse exceptionally knowledgeable but also extremely reassuring and caring. TAMMY R was phenomenal. She helped my family and I so much with not only in-room care for our newborn but also advice, better understanding, and providing me (a new mom) with amazing help for the future. Because of her I was able to sleep without fear/worry and follow her recommendations for my 2 month old. THANK YOU! {3/31/2019 PM}"