Universal Insurance Agency

"Gisele Scott is a very professional and skilled employee in her job. The times I have requested her services she has been very attentive and kind with her responses. With employees like her it is a pleasure to do business."

"I called for a home quote. I explained that I wanted an umbrella policy not only cause we have solar panels. I wanted an umbrella not a property umbrella policy only. The person continued to demand my attention when I said I wanted full umbrella. The person continue trying to explain the property umbrella. Damn I wanted a full umbrella. Not only a property umbrella policy. They didn’t let me talk so I hanged up the phone. I’m the one buying."

"I’ve had a policy here for almost a year and every time I try to call and update my policy, they say the agent is on vacation or unavailable. I’ve been waiting to update my policy for the past 3 weeks and still have not gotten any word. I keep getting emails saying they’re working on it and now it’s coming up to a month now without any changes"

"We were recently struggling to find insurance on my mother-in-laws home in Florida. I reached out to Universal - Yira was so wonderful to work with! She was quickly able to present us with a couple options and made the transition easy for us."

"I was referred to this company by my loan officer, and I can see why he uses them. Incredible, friendly, and efficient service from the very first phone call all the way through securing my new insurance policy. Carmen was outstanding to work with and always answered my calls or called me back quickly. All emails were answered promptly as well. Carmen helped me get the best quote and is saving my family a lot of money! She was incredible. I will be a customer of Universal Insurance Agency for as long as they will keep me."