MD Now Urgent Care - West Boynton Beach

"I would never recommend this place to anyone. I was here 3 weeks ago for my sore throat, they gave me the antibiotics, it did not help… I came back in another week since symptoms got worse. They gave me prednisone to help my pain…it feel better…. 2 days before, I had a symptoms like severe flu…. I came back…. They just look up my ear my throat and conclude that I should see EnT md. I told them last night I had a severe fever…I feel cold but my body has a high temperature.I feel cold when my body in high temperature….he inorge what I am saying The doctor even did not check covid test or flu test… they assume they did it 3 weeks ago and it negative…. I am asking the doctor that anything that need to be check for my lung or pneumonia since I feel like chest ….he keeps consist that I have to see ent…I went home, buy a home covid test, it is positive"

"Updating my rating. This is the WORST urgent care I’ve been to! I came here almost a month ago to get labs done. My test results were supposed to come back in 3-5 days. I’ve called 4 times over the last month; each time someone saying my results were “pending “. When I called last week, someone told me they would call the lab for an update and give me a call back. No one called me back. Today, I call to get an understanding of why it was taking so long for simple test results. The front desk receptionist told me that my tests were never sent in. This is so unprofessional and gross negligence for a medical facility to let something like this fall through the cracks. What if it was something serious?? I can’t imagine how they process other patients with more serious ailments. I feel bad for the surrounding community who has to depend on this facility. I will never go here ever again!"

"Expected waiting time was 45-60 mins. I guess it didn’t include a waiting time in the room - another 30 mins; dr came for 2 mins, swab test another 2 mins. But I got 6 pages printed report as I saw Dr spent more time by computer than with a patient. Thank you"

"They honestly don’t even deserve a star. I went in to get a test for strep throat since it was my first time ever experiencing symptoms I didn’t know what to expect. I walked in 30 minutes before closing and was greeted with a dirty look and attitude from the front desk attendant. I explained my situation which she answered with.. “ I don’t know if anyone has told you this but those test are inaccurate and all we do is look at the back of your throat and check if you have white dots and then we proscribe what is necessary ” I told her that I had a white dot that wasn’t there earlier in the day. The process seemed so simple but apparently if they actually let me receive treatment then no one would be going home by 8pm… I’m obviously in pain and for what I’ve heard it only gets worse. So I got rejected getting treated because they wanted to go home on time and that the best time I should come is in the morning instead… no home remedies no other suggestions. I really thing that employees should be better trained to handle this type of scenario in a more professional way."

"Extremely unprofessional. From the receptionist that didn’t greet me to the nurse that I never saw. Unprofessional banter between employees in earshot of sick patients. Enclosed. Picture of medical provider lounging while patients are waiting. To receptionist that complained about company being taken over. Not interested. Walked out. Followed by another patient. Also. There was no physician on premises."