Mindful Behavioral Healthcare 10920 Moss Park Road, Orlando, FL 32832

"The worst place to go if you need help with your mental health, inefficient and rude staff, they don’t understand what you’re dealing with, they just want to make profit out of you. They canceled my appointment for arriving 2 minutes late being a regular patient (but should be determined as customer, because they just sees you as a pocket to pick) they don’t wanted to help you to get better, how can they be called professionals if they left a mental patient without attention knowing what can that leads to. If you or a loved one is seeking for attention, avoid this place at all costs, they won’t help you. And believe me, when mental health is needed, you can’t allow thefts as they play with your mind."

"My children are seen at this office. There have been no issues. The staff is friendly and they help to accommodate my kid's school schedules when possible. I love how Orville Murray is personable and very relatable to not only my children but to me as a parent of children who are not nuerotypical."

"I made an appt for my daughter a month ago, I gave them my insurance info during scheduling and 2 days before my daughter's appt they called me to cancel. I received a voicemail at 4:55 two days before her appt stating that they are not in network with my insurance. I call back and talk with someone in scheduling to ask them why they didn't tell me this when I made the appt and all I got was excuses. I called my insurance twice to verify that they are indeed in network and my insurance told me that yes they are in network but the office still says they aren't. I understand if they don't take my insurance (even though my insurance claims that they do) I just would have appreciated them telling me more than 2 days before the appt that I took off work to attend. Now I'm left to try to find another provider who will most likely not have availability in 2 days. Extremely poor customer service."

"Unprofessional staff - Waiting for an appointment since August 2019 to visit the office at Moss Park, Orlando and then the day of the appointment December 17th, 2019, I was informed that my insurance was not accepted at the office. Clearly spoke thru phone conversation with representatives back then, they took my account number and confirmed that the medical insurance was accepted. Don't waste your time, or be absent from work and look for better offices with true professionals. I would love to rate it with no stars, but 1 star is the minimum allowed"

"This locations is way better than Kissimmee, started amazing but now you can’t contact them for appointments or questions, it’s a nightmare. My daughter next appointment is in 2 months. We waited 2 months for an appointment. She had 3 sessions, and now wait for 2 months/ Thant is not professional at all. And the answer from the sweet staff is “I understand, I’m sorry” How on earth you are going to have a kid seeing a psychology in that crazy schedule. Don’t waist your time go to some place else."