MD Now Urgent Care - West Boca Raton

"Horrible location, especially the people at the front desk . You can literally talk to them as calmly as you can they will still be rude for no reason . I received a phone call and missed it because I thought it was important . I had to call three times and they kept ending the call . I asked for a works note because the doctor told me she will print it out and she might have forgotten which is fair, but now they are telling they don’t provide works notes as if I was lying and they told they can only give it if I come in . I literally have to lie down per doctors orders and I am not able to come in . I just think they need to taught professionalism and to be a good human being. The doctors and nurses are great but the people at the front desk are not worth it, and I have gone to other locations and I have not experienced this rudeness"

"Please replace the rude front desk person. She made the experience slow and difficult. The medical personnel were great but honestly it's not worth dealing with this difficult human to get to them."

"The people were very kind and careful. Wonderful service. I certainly will use them again."

"Save your time. Go to Holy Cross Urgent Care in Coral Springs. I would give this place -5 stars if possible. This place is horrendous. My pregnant wife had a bad cough and congestion and we had to wait an hour even when we were first in line at 8 am. The reason provided was that there was no front desk receptionist and we needed to wait 30 min. My wife and I were basically guiding all the other people who came in because no one from this company had the interest or time to care for its patients/customers. When a receptionist finally did show up, an hour later, there was 0 engagement- No apology or question about who was first in line or pending sign in. The patients had to go to her. Where is the accountability MD Now? Is this how patients should be treated? Your process is broken and you will continue to derode trust. I will not be coming back. Would rather spend an extra 20 mins to go to a place that treats people with respect."

"Very good experience nurse practitioner or physician assistant was knowledgeable and nice, and the place was clean and bright and I had no wait."