Concentra Urgent Care 4780 North Orange Blossom Trail, Orlando, FL 32810

"My experience here was amazing! From the time I was checked in to the time I left! Front desk customer service was making sure to get people checked in and settled right away. My collector KIMBERLGE WAS THE HIGHLIGHT OF MY VISIT. She was fast and efficient with my drug screening. And absolutely AMAZING collecting my blood. I have always had issues drawing blood from other doctors so I was paranoid like always. And to my surprise she checked every vain, AND FOUND THE RIGHT ONE. She made sure I was comfortable and got the blood right away! The fastest service I have ever encountered wow thank YOU AGAIN KIMBERLGE!!!!!"

"Front desk lady is superb, very well mannered. Hilda is who called me back and helped me with my tests, let me tell you she’s is very efficient but also knows how to keep her patients engaged and very personable. Does her job well with great attitude and manners. Would definitely look forward to working with her again if I have to come back. The PA Jason is also great. One of the best bedside manners I’ve encountered considering his work load and work environment. He takes the times to address the important things and efficiently discusses things that are not too relevant. Great staff, everyone in there has a great attitude, very impressed."

"Positives were the front desk ladies were nice and helpful and there was a guy at the end who asked me about the military who was very nice. Cons was the main nurse who helped me through all my tests. She starts off be talking to me across the room quietly to where I couldn’t hear her. After saying what cause I couldn’t hear her I was given attitude for not being able to hear her the first time. This was a common theme throughout my entire service as the nurse consistently talked to me quietly and with her back turned to me. When she took my blood she had to stick me 3 different times!!! Overall not a good experience at all"

"Horrible. We had an appointment for 2:45 pm. We check in at 2:40pm. They kept us waiting for 1 hour and 10 mins at the reception, 3:55 pm they called us to go inside to see the doctor. The waiting continues. After another hour of waiting, we asked the nurse how long this would be, she said the doctor was running behind and will be back soon. 5 pm and still waiting. Nobody cares, all nurses are just laughing and talking about unrelated work issues. The DMV office is a wonderland next to this office. Very disappointed."