Christ Medical Center

"A friend of mine is new to the area and was instructed by her insurance to contact Dr. Black's office as he was her new provider. She called the office to find that appointments were booked up for several weeks. As her issue was urgent, she was then told to simply walk into the office to be seen. She arrived and was asked to fill out paperwork. Once completed, she waited for over an hour for assistance. After her wait the woman behind the desk told that they were no longer accepting new patients. She explained that she did as instructed and needed help. The rude staff showed no concern for her health and told her to leave. All of this while she was in urgent need of medical assistance. Horrible staff with no concern for those in need."

"I am absolutely thrilled with the care I receive from Dr. Black. As someone with a long history of chronic ailments and sports injuries, he is always extremely attentive and thorough in making sure to find the best treatments for my needs. Beyond exceptional medical care, Dr. Black has the warmest and most welcoming personality, and always makes a personal connection during visits. He is able to create a feeling as if I am being treated by a close friend or family member, which is always incredibly appreciated when I am not feeling well. Thank you, Dr. Black!"

"Dr. Black is outstanding. It's a shame the office doesn't live up to the same level of excellence. I'm about to change providers. Absolutely disgusted by the utter lack of urgency, professionalism and understanding. After my husband was out of insulin for days, he ended up in the ICU due to lack of returned calls and refusal to refill prescriptions without him seeing the doctor, even though he had just been there the month before. No other office has ever required an appointment before every refill of a prescription. I came in to be seen for a sinus infection and was offered a service to have my ear canals washed out and cleared up. After said service, i went to the checkout desk only to overhear an employee talking about me to his peer -for getting a service I didn't make an appointment for. I am sitting in this waiting room right now waiting with my husband due to this office not being able to get a prescription written out correctly. They actually forced us to get on the walk-in list to see the doctor and get it written out correctly. Again, we had been trying over a week to have someone put the refill in, nobody calls back. Ever. Nobody answers the phone. Ever. And when you come in person to inquire about why your calls haven't been returned, you are greeted hardly with rude attitude and no concern for whether or not you will get your insulin in time to eat before tomorrow after work. Do not waste your time."

"If you value your time, health and money - LOOK SOMEWHERE ELSE! I was looking for a doctor closer to my place in Celebration and tried Town Center Medical and initially they were great, seemed caring but very busy which I thought was a sign of a good place... boy I was wrong! After being a patient for over 2 years, having every blood test known to man billed to my insurance company and some billed to me, even though I was told to ignore those bills, I paid some that continued to bother me, including a DNA test that I never got the results! I noticed their scheduling getting worse and the time spent with the patients get shorter, actually you would be lucky to even see Dr. Black even if you are scheduled, something always seems to come up and they put you with someone else. The other doctors are good but again you have to wait for what seems like forever to get called back, I usually book 4 hours out of work to see them. Now we just learned UnitedHealthcare has terminated Dr. Black effective 03/31/16 so that will force me to move, which I was planning on doing anyway."

"This is the worst medical practice I have visited. Long story short AVOID THIS PLACE. Shockingly bad organization that is overrun with patients. The primary care person they assigned me I have literally never seen him. Always ended up with someone else and they spent a total of maybe 7-10 minutes with me. I've had both appointments and tried their claimed walk-in service a few times. First of all don't bother with their walk-in service as you have a better chance at the lottery than seeing one of their doctors this way. Last time I tried that there were like dozens of people who showed up an hour+ before the designated time to get a handful of slots, vast majority turned away. I saw them turn away some people who seemed to have significant need. Their appointment service is not well organized and you can sit there waiting a *looong time before they grace you with a few minutes of their time. Bottom line, crowded, unorganized, zero empathy and once you are in no time is taken to learn about your condition. Avoid this like the plague."