AdventHealth Medical Group Multispecialty at The Oaks

"I have been coming to Dr Galarza and staff for over 5 years. Dr. Galarza is an amazing doctor spending an appropriate amount of time with each patient. Dr Galarza and her staff are friendly, caring people"

"I gave the two stars to the nurse practitioner I've been seeing here and not the office. The office staff don't really seem to care and I've been told that my messages in the Advent Health portal will get sent along to the doctor and they seem to never do because no one ever gets back to me or says they don't see my messages. I have been going to this Advent Health office for about a year now and it started off great until the beginning of this year where when I would call to see my pcp, she would be unavailable for months on end and wouldn't be able to see me in a timely manner. Imagine having bronchitis or something and not being able to see your doctor until a month (or longer) afterwards. I've called and spoken to 'higher management' and told them what's happening with the excuse that they don't have a lot of providers and that they're working on getting more. That was around February, maybe March and we're now going into September. It took a lot from me to even find a new doctor in the first place and confide in them and repeat myself with what I've been going through since I was a teenager and now I can hardly see her whenever I'm sick or in need of care. One last thing that irks me about this office is that they do NOT want to see you or provide care for you if you have a single cough/cold symptom with the excuse that oh it's definitely COVID. They don't even test for it. If you're a doctor's office, it's your job to provide those who are sick or showing symptoms of an illness to care for them!!! Blatant lack of care and respect from the office. Doubtful on if I want to continue care with them."

"After 4 years of going to Dr Galarza I had an appointment today! I go see her every 6 months. Today was much different. The receptionist was so rude. Wanted me to fill out six pages of questions. I told her I’ve already filled them out and that I didn’t need to do it again. She said I hadn’t filled anything out since 2019. Which was a bold faced lie. I am there every six months. She said I couldn’t see the Dr until I filled them out and signed all six pages. Sorry to say I walked out. I love Dr Galarza but AdventHealth has changed her way of doing business. And Covid isn’t a thing anymore. Six feet apart and masks. Seriously!"

"Do not call the listed number. It is for an after school program, not connected with Advent Health . I apologized profusely for taking precious minutes from their busy schedule."

"First time I came in for my knee which the doctor touched once gave me a steroid shot and told me physical therapy, no test no care no nothing. Well I go back because my knee went out of socket and cause me to break my wrist three months later. Then when I asked the receptionist if I was going to see the same doctor dr. Patrick Gablin and she lied and said no because two other clients were also upset with the care they received from him. I’m so disturbed the receptionist flat lied to me after I expressed the lack of care he gave me the first time and was trying to cover it up. This is disturbing behavior for a “medical professional” and a facility that is supposed to help people get better and improve health."