Pizza Hut

"If I could give this place ZERO stars, I would. WORST CUSTOMER SERVICE AND DELIVERY EVER!!!"

"This is the first time in YEARS that I order from Pizza Hut and it will be the last, at least from this location. I called regarding an order and it was absolutely IMPOSSIBLE to get someone to answer the phone. They were beyond rude! They kept on putting my call on hold when it would ring back to them. After over 10 minutes of waiting and calling back, someone FINALLY answered the phone and, just when I started talking, put me back on hold. The curbside pick-up is a joke. They are supposed to come to your car and deliver the pizza so that everything is contactless, but that didn't happen. If I waited any longer, I would have rot in my car. Apparently, others know this because there were quite a few people standing in front of their restaurant. Lastly, the pizza itself was badly cut - slanted. The smallest slice was half the size of the biggest slice. Also, they are very cheap with their toppings. Our pizza looked nothing like the one pictured with a decent amount of pepperoni and sausage. With all these bad reviews, how is it possible that no one has done something about their bad customer service? Does Pizza Hut not care that they are giving their brand a horrible name? Oh, well. You live and you learn, so I won't be going back to that one again. That's for sure."

"You can't get a non-soggy pizza from this location. I live right around the corner from them so it has nothing to do with distance. I even indicate under "Special Instructions" to make it "Well done" but I think they take as a compliment rather than instructions. Every time I order, it's like soup."

"I have been a customer for many years at Pizza Hut. Last month I order a pizza and after waiting 45 minutes to receive the pizza, I realized they didn't cooked or made the pizza I ordered. I called the manager and told him I need you to come and get this pizza, and deliver me the pizza that I order. The manager was very rude. andrudedidwanted to satisfy me"

"Terrible service by the Manager Carmen and smaller covid pizza excuse. We ordered 3 large pizzas all sealed for $31. Got home opened the boxes and the pizzas were all medium sized once we opened them trusting they were large. We called the store again and asked to speak to the manager Carmen at evening shift on Sunday, we told them to please refund us the money or at least charge us for 3 medium sized pizzas and she told us that we had to drive back with the unsealed opened pizzas to return them to get a refund. How the heck are you gonna return opened pizzas to sell them again. She wouldn't help us at all. Worst pizza service in Hialeah, never ordering there again. Mind as well go to Pizza Scene down the road or Anthony's in Miami Lakes."