HCA Florida Mercy Hospital

"I was there for a cardiac stress test. Needed to go through 3 registration processes, each with a set of forms with mostly redundant information requests. There was little direction given to me to find the location of the test, which added a few more minutes to the 20 minute check in process. I was not told whether I could eat or drink before the test or whether to take my daily medicine or vitamins. No one told me how involved the test would be or that I would be there for 2 hours. I received multiple texts and emails reminding me of the date and time of the test, but no additional information - no location, no directions, no idea of what to expect. Mercy hospital needs to improve their communications and their processes. You likely want to find a better run hospital other than Mercy Hospital."

"They're great, but if you go to the ER demand a full check up. Went in beccause I had a serious Case of tonsillitis. They pulled out a tonsil stone and called it a day. Well 1 month later I still have tonsillitis. I've pulled 16 tonsil stones on my own. I had a SEVERE kidney infection. I tested positive for mono. My spleen almost ruptured and my liver enzymes are alarmingly high due to the amount of antibiotics, motrin, and ibuprofen I've taken. Now I owe them 500 dollars while still paying for an endocoscopy and an ultrasound on my own time. I wish I would of made them do a full check up because quite frankly they wasted my time and money just to leave me further vulnerable. Their bed side manner is great. The actual nurse and doctors were super sweet. However the health care system is messed up. And if someone goes in there saying they're in pain, at least make it worth their while and do some blood work and a urinalysis on them. You could of saved me a lot of time and money. P.s. covid isn't the only thing out there. Please test people for other things. And in case you want proof, I have plenty more pictures of the other 12 I've pulled out. Which I DID MENTION THAT I FELT MORE. Please. Just make it worth our money and do a full check up on patients. I've spent over 1k in doctors visits not including that ER bill."

"I would like I would like to express my thanks to the entire staff that worked with me at Mercy hospital. I had surgery, diagnostic testing and several seI weekl sessions of radiation therapy where I met the kindness and compassionate doctors,, nurse's and technicians!!; The entire staff including the coordinator went above and beyond my expectations!!! They all were brilliant. Highly educated professionals with extreme performance! Iwas treated exceptionally well by such a high standard staff!! I received magnificent care ever!!! I truly recommend Mercy hospital for any of ones health needs! They are what great health care is all about!! I would give hem a ten star rating if it was possible!"

"I would like to give a huge shoutout to the doctors, nurses and staff at this hospital my dad was admitted on Tuesday and his heart stopped and the doctors and nurses revived him back. Not only that the amount of care they were to him in the cardiac ICU is beyond phenomenal my dad is still here at the hospital but it has been so much great care and he’s recovering so much better. Thank you mercy for being so great with our family as well. Shoutout to emergency and icu."

"I am very disappointed with the lack of commitment that my wife is given here. As I am here now still waiting for my wife to get her surgery I’ve decided to write a review. I have ask my nurse, head nurse and doctor on duty for an exact time my wife is getting her surgery and no one wants to commute to an hour. My wife has not eaten or drank anything in the past 28 hours. I was told the night before that she was scheduled to have surgery at 1pm today and never came through. I have requested to talk to the surgeon that will be doing the surgery to my wife and I have not gotten the opportunity to speak to him. I am very much concerned about my wife condition."