Dunkin'

"I went here to grab breakfast, the 2 girls at the register charged me for a sandwich I didn’t order, and when I asked them to refund it, they charged me AGAIN for the same sandwich instead of returning the charge. Both employees at the store didn’t know how to work the register and had to call her boss because she didn’t know how to void the sale or process a refund. Then they tell me that they voided my charge, but on my bank account statement they still over charged me $10! I asked for the managers name and contact number and Alina the woman who overcharged me got all spooked and googled a random number to call and when I attempted to call, no response at all. This is disgusting. You over charge me, tell me it will be returned and then never refund me. And then when I try and reach out to the only person who can actually help they give me a false number. Never spending another dime at this store again."

"Just walked in about 15 minutes ago… tried to order coffee and food. They said they’re not making food at this time.. what? I’ve never heard of that. Wonder if the owner knows that lol Never coming back"

"Slow service. Sunday morning, long line, crowded. Waited 20 minutes for a simple coffee ordered online. Bathroom was a mess and had no toilet paper!"

"Walked in around 10 am Saturday. Girl behind counter was rolling her eyes and making faces to me to communicate her contempt for the elderly lady she was helping. Only about 2 dozen donuts left in case (the ones nobody likes). Asked if there were more in back or something, girl rudely stated "that's all we got". I got suspicious and asked if they were fresh today, she said "I got here at 7". When I said that's not what I asked, she repeatedly and loudly stated "I answered your question, you wanna talk to my manager?" I did. Her attitude wasn't much better. The donut I got my son was dry and stale. Probably yesterday's, even if not, definitely not worth the money, the attitude, bussing my own table because there were no clean ones, or walking to the store because they've never not screwed up an online order."

"I ordered an iced decaf around 7:00 pm and it was very stale. The doughnut selection was bad, probably less than a dozen. I like the modern feel. And the easy workspace. The staff was friendly. The furniture is a little shabby and not in a chic way."