Dunkin'

"Ordered a drink from a different store and it was bad and we happened to get gas at this location so I asked if they could replace it and they were kind enough to give us a new drink and it was 100% better. Thank you"

"I stopped in on my way to work, the cashier was not friendly. No smile, no greeting, typed my part of my order in wrong. My drink was made cold when I asked for a hot latte, and my sandwich was cold. When I asked them to remake it, I was given bad Attitude, and they only remade my drink but they downsized my cup cause I was a problem customer. I have worked 20 plus years as a Customer Service Manager, what I got from this location was horrible. I won't be going back. I don't recommend this place to anyone."

"Hot coffee was supposed to hot, but it was lukewarm. The donuts were thrown in a bag on top of one another. Although the restaurant was clean, we were not properly greeted. I am thinking this was because we did self-pay at the kiosk. However, they could have said, welcome in, please let us know if you have any questions."

"This is the Duncan to go to. The inside is clean everybody has smiles on their faces and everyone was super helpful and friendly. I definitely want to point out Carlos was amazing although my purchase was minimum he did you know give me insightful information as to the fact that I could add salt and pepper to my bacon egg and cheese wrap which by the way enhanced it greatly with a little butter. I had no clue that I could add seasoning to my sandwich. Again it was refreshing to have superior customer service during these times when you don't have good customer service at all nowadays. However I will go out my way to come to this Duncan from here on out. Thanks guys for the best customer service ever!"

"This location needs help bad. They close at different times everyday. Today was 4:30pm yesterday was 5pm. Go to the drive thru and no one says anything even though they are inside. And supposedly the drive thru is open? This is the worst location ive ever been at in my life! The worst customer service. Go find out yourself!! I dare you!"