Zaxby's Chicken Fingers & Buffalo Wings

"My salad has soggy rotting pieces of lettuce in it. I wouldn’t keep lettuce like this in my fridge at home, I’m not sure how or why a restaurant would serve it to customers. Picking it out piece by piece but definitely have lost my appetite. Disappointed it’s not fresh."

"This is the closest Zaxbys to our house, and has so far been pretty good. My daughter loves the fries, and their grilled cheese, and I usually get chicken fingers tossed in tongue torch. Not amazing. But always "good". I will keep going here in the future, it's exactly what you would expect, good wise, out of a quality Zaxbys."

"Raw, uncooked chicken. Everything else tasted stale too, including the coke. The Coleslaw was the only edible thing in the bag."

"I decided to go to Zaxby’s tonight (December 28, 2023). I’ve never had this kind of great service before at Zaxbys. The lady on the drive through speaker was exceptionally friendly. She did not hesitate to answer my question about substitutions and was helpful with my annoying order with extra sauces. I got to the window and was greeted very politely by an employee who took my payment and assured me my order would be out in a few moments and apologized for the short delay. They hand me my order and I completely forgot to ask for extra seasoning on my fries and another ranch and proceeded to hand her my payment again for the sauce. The sweet lady said not to worry about it, that it was not a problem and she would grab it for me right away. All of the staff was super friendly and helpful making for a good experience which is hard with fast food these days unfortunately. I got home and my food was still very hot. The whole thing was fresh and my wings were well sauced. You can tell the kitchen did a great job preparing my food as well. It tasted amazing and I could not find anything wrong with my experience tonight even if I tried. This was a great experience for a Fast Food Chain."

"The staff at Zaxby's are exceptionally friendly and efficient. They take the time to answer any questions and ensure that your dining experience is enjoyable. This kind of service is a rarity in the fast-food industry and adds a personal touch to the meal."