Wendy's 13485 Southwest 288th Street, Homestead, FL 33033

"Went through drive-thru and the young lady that was taking my order was very rude and disrespectful. And had an attitude because I was asking her questions about the food that was dealing with my own safety. I will drive 40 miles to drink water from a hose before I go here again."

"The place was clean and there weren't too many people at the time we went in. Our order was taken right away and was ready within a couple minutes. I also noticed they were polite to other customers that came in after we did."

"The New Years Eve (12/30/23 )staff I just encountered were ridiculous. Nobody goes to spend their hard earned money for employees to act entitled. You chose to work there. After sitting at the speaker waiting to be acknowledged I was met with an attitude from an employee I had no interaction with. After asking for fresh fries someone brought out fries the same temp as the ones I returned. Shawty slid my fries across the counter as if I was somehow in the wrong for asking for fresh food. Manager on site acted oblivious like he had no concern about how employees treat customers. Honestly disgusted by the encounter. I’ll drive to another Wendy’s to avoid this mess ."

"The ladies and gentlemen working tonight (10/08/23 around 8pm) were very professional, courteous, and an all-around great team. They worked in unison fluidly and I was able to get my order hot and FRESH in a very short amount of time. It was a pleasure being served by this Wendy’s tonight…I rarely go to Wendy’s…never been to this one, and I’ve NEVER had fresh Wendy’s nuggets until tonight. My burger was fresh…my lettuce was CRISP! My bun fluffy! My tomato firm! My bacon crunchy! How?! It’s amazing to see young people like this work in such a way that service is provided quickly and efficiently. I applaud them all and I’m kicking myself in the leg for not getting all of their names so I could thank each of them individually. Their competitors across the street don’t come close in service. Great job, everyone! Thank you! ❤️"