Monty's Restaurant & Pizzeria

"We went there at 6:45 on a Sunday evening. The place was packed, and we waited about 20 minutes for a table. Turned out that the owner, Diane, waited on us. She was very apologetic about the wait, which really wasn't bad at all. She brought us some complimentary bread and oil. So nice! My wife and I shared a pizza, which was excellent. My daughter had the salmon, and said it was excellent too. My son-in-law had the spaghetti and meat balls, he also said it was excellent. The atmosphere had an authentic, Italian, vibe. Not a Bar and grill. We will definitely go back!"

"I hadn't been to Monty's for a while at one point the pizza had changed and it wasn't being cooked like it used to so I stopped going for probably over 10 years after coming back recently I had one of the best experiences that I probably ever had the pizza was cooked perfect my entire family who used to love Monty's even agreed that the pizza was cooked also we even had it again a second night and it was cooked just as good we hope to keep being able to have good experiences with Monty's again."

"My most recent experience at Monty’s was marked by a series of unusual and frustrating service issues. Upon arrival, my attempt to sit at the physical bar — which was 100% unoccupied — was immediately challenged. The bartender, instead of allowing us to take our seats, insisted we go back to the hostess stand to be seated. This was perplexing as, after being walked back to the bar, we were told to sit wherever we liked, leading us to choose the very seats we had initially picked. The service idiosyncrasies continued. Another guest who sat at the bar, leaving a seat between us, was asked by the bartender to move closer to me. This seemed unnecessary as the bar never became crowded enough to warrant the move. In fact, during the 80 minutes of my visit, only a few additional patrons arrived, indicating that the original seating arrangement would have been perfectly adequate. A particularly perplexing moment at Monty’s was related to the food ordering process. The bartender approached to ask if I would like another beer. I responded affirmatively and also requested a chicken parm hero with fries. After serving my beer and entering it into the POS system, she completely disregarded my food order. It was about 20 minutes later when she returned, and casually asked, "So you want a chicken parm hero with fries? Anything else?" Another notable aspect of my experience was the chaotic food delivery system. With approximately 20 bar stools at the bar, one would expect each to have a designated number for efficient service. Instead, food runners haphazardly shouted out orders, leading to confusion and mix-ups, especially when multiple patrons ordered the same item. This disorganized approach contributed to a rather chaotic and inefficient dining experience. During my visit, I frequently heard bartenders and servers apologizing to customers for being understaffed. However, upon closer observation, it appeared that there was one front-of-house staff member for every five patrons, not tables but individual patrons. This ratio doesn't seem to indicate a problem with staffing levels. Instead, it suggests that the issues may stem more from a lack of proper procedures and adequate training. Establishing more efficient processes and ensuring thorough staff training could potentially alleviate many of the service inconsistencies and improve the overall efficiency and customer experience at Monty's."

"Food was pretty great, really good appetizers. Chicken Marsala was splendid, only thing I’d change is a little easier on the sauce next time because it overtook the taste of the angel hair. The only qualm I had was our server taking a friendly conversation about the new resort being built and having audacity to say “shame on you!” For going. Not the time or place that I want to hear bickering of difference of opinion."

"Ya know, it’ll do in a pinch if you’re hungry but the food tonight was just so-so. We were greeted promptly and shown to a close by booth. Our server took a while to get to us and watching her, she appeared overwhelmed. She took our drink orders and brought them a while after, then it was a good 10 minutes before we saw her again to take our food order. We ordered the chicken parmigiana and the veal parmigiana. The chicken was rubbery, almost like a frozen cutlet and the veal a bit tough. The salads and bread that came with the meal were very good and the dipping sauce nicely seasoned. A small glass of house Chianti was $7.50, very blah. All in all a reasonable price for the meals but not the best. Sorry, but #stevensleavin"