Bob Evans

"Very disappointed in their service. I ordered 15 items for delivery directly from their website and they use DoorDash to deliver. That’s no problem but the driver only brought 1 of the 3 bags. When I called Bob Evans they had me on hold 3 different times for 15 minutes and said I needed to call DoorDash myself. I didn’t order through DoorDash. Then the Assistant Manger asked if I could just come get it??!! I paid delivery fees and a $15 tip for less than 2 miles. Assistant Manager said she would call me right back…she didn’t. DoorDash texted me and said they were going back to get it and kept in touch. A hour later, cold food…very disappointed in Bob Evans service."

"The food was okay, but it is hard to mess up breakfast, and the service was not great. Waited for someone to seat us. The first person didn't know what he was doing. He walked off without seating us. The waiter was good at first but went downhill. He brought our food in a timely manner. I asked for butter for my wife's pancakes and my biscuits. He never brought it. He never came back to check on us until he saw we were ready to leave. We haven't been there in about a year due to the service. I doubt we will be back."

"We ate an early supper and took advantage of a quieter time to eat our meals. Everything was fantastic. Our hostess wore a couple of other jobs...... She seated us, she was our waitress, and she checked us out when we were ready to go. By the way, she did an excellent job and didn't complain about covering multiple roles! Great attitude! I'm especially impressed to see someone who can step up to the plate and be helpful without having to complain about it!! Everyone has been in that same situation. Her response to a problem as a solution, rather than a reaction to having to do more, made me glad we chose to eat here! It didn't happen, but if, as an example, the a/c wasn't working and you were about to sweat while eating..... her attitude would make you want to also bear a part of what she's having to do! I hope to meet others that can meet her dedication!! Thank you!"