Wayback Burgers
200 West Alexander Street, Plant City, FL 33563
Location & Phone number
200 W Alexander St #23-B, Plant City, FL 33563, United States
About the Business
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Wayback Burgers is a popular fast food restaurant located at 200 West Alexander Street in Plant City, Florida. Known for its delicious burgers, fries, and milkshakes, this institution offers a wide variety of menu options to satisfy any craving. Whether you're in the mood for a classic cheeseburger or a specialty burger with unique toppings, Wayback Burgers has something for everyone. With a cozy atmosphere and friendly staff, this restaurant is the perfect spot to grab a quick and tasty meal with friends or family.
Photos
Hours open
Monday:
11:00 AM - 9:00 PM
Tuesday:
11:00 AM - 9:00 PM
Wednesday:
11:00 AM - 9:00 PM
Thursday:
11:00 AM - 9:00 PM
Friday:
11:00 AM - 9:00 PM
Saturday:
11:00 AM - 9:00 PM
Sunday:
11:00 AM - 9:00 PM
Reviews
"My wife and I ate at Wayback Burgers a little over a year ago, and the food was good. The manager came around and checked on the customers to make sure they were satisfied with their meals. I told him that good service was 50% of the experience. He said he appreciated that. Fast forward to today 2/15/2024 and this is what Wayback is now like. We walked in and started our order. My wife got a classic with onion rings and a drink while I ordered the Southwest burger with chili cheese tots. Wait! No chili for the chili cheese tots. Boy, they sure looked good on all of the big posters plastered all over the place. By the way, that was the only food on posters hanging all over the place with the exception of the chili cheese dog, but Wayback can't offer either of them because they're out of the chili. Ok, so I ordered a double bacon and cheese. For the side, I'll do the Mac and cheese bites. Oh what? They don't do the Mac and cheese bites as part of a combo. Why isn't that posted on the menu board? Fine, give me the bacon and cheese tots. Wow! Almost THIRTY NINE DOLLARS FOR TWO COMBOS. OUCH! Then the food came, and I was told, "Our cheese was thick, so we just put some American cheese on the tots." Wow! You elected to swap the cheese and never asked the customer while half of the tots had no cheese on them? The tots weren't crispy at all, had only 50% cheese on them which, was slices of hardened American Cheese. Let's get to the burger. No char on the burger, and both paties were like mush. Hey Wayback, did you guys shrink the size of burger paties? When I worked at McDonald's some 44 years ago, we put seasoning on the burgers as they cooked. The Wayback burgers didn't have any kind of seasoning on them at all. No char, mushy, and no flavor. The bacon on the burger was horrible like it was cooked in a microwave oven. Now for the onion rings. The onion rings tasted like oil. Nothing else. Hey, Wayback, change your frozen onion ring supplier. The ones you can buy at Walmart are Waybetter. Lastly, I believe I saw the manager (male, 5' 8-9", black t-shirt, black ball cap) standing and talking to two people sitting at a table and never bothered to come check on the customers like he did a year or so ago. Is Wayback comfortable now, and the customer satisfaction isn't as important, or does Wayback have complete faith in the teenagers making the food? Well, they did a horrible job! No char, not crispy, swapped the cheese without checking with the customer, no seasoning, horrible onion rings, and microwave bacon. We thought about getting shakes for the ride home, but my wife was afraid to get something else that was really bad while I said, çWayback doesn't deserve my money for a shake considering how bad everything else was." Wayback burger: You better clean up your act because it will catch up with you, and it can be a hard thing to recover from when you only deserve 1 and 2 star reviews. I'll post pics of the bad food soon. Dear owner: basic doesn't cover how bad the food was last night. Culver's and Wendy's has consistently far better food than what was served to us last night. You really needed to address how your employees can swap products after payment and think it's OK. In hind sight, I should just have demanded a refund and left. Rest assured that if I give you another chance, that is what will happen should these things transpire again. That being said, if you really care, I suspect your cheese sauce, which is one of your main ingredients, will NEVER be "to thick" to serve and hopefully you'll train your employees to NEVER switch out food on a customer without first asking. Your response was nearly as poor as your food."
"TL;DR everything was excellent and service was worth writing a novel for. Go here. Enjoy it and if it's not perfect, they got you. Visiting from Orlando and went to Dinosaur World today. After a fun, but hot, morning, my friends and I needed a place to cool off and eat. One of my friends has a medical condition requiring food accommodations and, knowing the burgers were made fresh here, was all we needed to know. It was 15 minutes out of the way from our drive back to Orlando but that didn't matter since he could enjoy the food. We had a little hiccup because one of our shakes didn't taste right. They remade it, no questions asked, but then it still didn't taste right. It was refunded and we got a soda, again, no questions asked. The manager on duty, Alexa, was very patient with me trying to explain why the shake didn't taste right and I convinced her to make one to try, she did and agreed. Then she was very patient when I questioned how the refund was processed because the total didn't sound right. We figured it out. I have 2 jobs, one is at a restaurant. I know sometimes things just go over your head when you're tired and had a long day. I genuinely appreciate the service I received today. Between my friends and I, we had 3 burgers, 2 shakes, two sodas, onion rings, tots, and fries. Besides the one shake, it was all absolutely wonderful. Can't wait to come by here again. Thank you to the whole team."
"The caramel marshmallow shake was the best thing I’ve had in a while. It truly tastes like a marshmallow freshly removed from the bonfire. The burger was juicy and looked appealing. The fries seemed pretty fresh; not greasy like fast food or thawed out. More like someone cut potatoes and fried them today! They were slightly cool when they got to us but I can appreciate that when you’re cooking something fresh it’s hard to time everything for a fairly large party. The restaurant itself was pretty clean, including the restrooms. Overall we had a good time."
"Delicious Burgers - One of the best burgers I’ve ever had. Juicy, delicious, Fresh! Extremely fast and friendly service. Immaculately clean dining area. Burgers were made to order. Hot off the grill! A great place for lunch or dinner-Family friendly, and lots of adequate parking."
"I’ve ordered from here twice while at work and I have not been disappointed so far. The first meal I got was the Rodeo burger with chili cheese fries. Great portions and flavor! The second time I got a classic (cheese) burger with mac&chz bites. That was one of the BEST lunches I’ve had. I even saved some for my bf so he could taste it. I hope they keep the same quality forever."
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