Wendy's,

49503 US Highway 27, Davenport, FL 33897

"So I visit this Wendy's on a regular basis, and usually Services Great And Timely and the food is almost always on point but what I did notice about this location is that a few of their employees had been standing around on their phones which I never have a problem with as long as everything is up to par but I did notice the drink station was filthy. It is 8:55 in the morning and the drink Splash looks a few days old which leads me to believe that night shift didn't clean the lobby like they should have. On top of that the screen looks like someone had been pressing the buttons with a finger full of chocolate and if I'm not mistaken it's the same markings from a week ago. Needless to say they really need to work a lot better on maintaining the lobby and sanitizing, especially the common areas. If there's anywhere that needs to be cleaned thoroughly every day in a restaurant it's the main entrance and all entrances and the drink stations end table tops and chairs. Now that we are all going digital we need to remember the screens need to be wiped.."

"Great newer location. I'm not sure about the kiosk style ordering, but someone can also take your order."

"If this is the future model for how fast food is going to be I won't be participating. You're greeted by your only option. Use the self ordering system or don't eat here. There's no menu to look at so you have to waste people's time behind you while you look at the offerings on the computer. Dining room is small and cramped. Tables were either occupied or dirty. The sink for customers is in the dining room outside the bathroom and is out of order. This model won't work. You'll have to wait until millennials and older are gone before this becomes acceptable. Gen Z and younger won't worry because they will never know how much better it used to be. This isn't the future. This is you trying to disrupt society to save millions for yourselves instead of supporting teens and seniors who need work experience or spending money. Hopefully it backfires in your face. The ghost pepper fries were great but gave me a major stomach ache. Go slow on these. Don't eat as many as you would plain fries."

"Food is same as any Wendy’s but service was slow and restaurant and restaurant floors were really dirty."

"PROs: Modern & clean facilities; employees were working hard. Covered outdoor seating. CONs: Slow service, I assume due to understaffing. Customer service mainly due to the layout and the establishment designed to accept kiosk orders only. No menu board. Menus are on a small (approximately 5” x 8”) laminated cards. When you walk in the entire restaurant fills like you are packed like sardines. Very limited indoor seating and it is crammed together. There are three kiosks, but only two were working. There is a register for them to assist with ordering but it is in the front of the restaurant, and when I asked for assistance they told me use had to use the kiosk to order. Finally CARLOS, (who was kind, friendly, and helpful), helped me. IMO it is the design and the approach of the restaurant that provided me a bad experience. I applaud the staff because the all appeared working hard and efficiently. Will I VISIT AGAIN? Maybe, but only through the drive thru."